Get immediate access to 2,345,000 premium jobs and connect with top employers worldwide. Our platform offers verified, high-quality job listings without ads or scams, including flexible remote positions. Additionally, benefit from exclusive resume reviews with personalized feedback to enhance your chances. Job Summary The role involves serving as the primary contact with senior executives of clients and Colombian government institutions to develop service center activities, networking, and technology trends. The individual will lead the establishment and management of BPO operations for existing and new clients, overseeing transition processes, organizational design, technology deployment, and daily operations across multiple Colombian locations. Responsibilities Ongoing BPO Management Provide guidance on best practices, KPIs, industry trends, and performance drivers. Act as the main interface with client management on operational matters. Maintain communication with Auxis executives and BPO management regarding client activities, performance, and compliance. Manage service delivery, ensure transactional accuracy, and supervise staff performance. Support process improvements, compliance, and audit preparations. BPO Management and Service Delivery Support setup of new operations, including hiring and process standardization. Implement supporting tools and define KPIs for operational visibility. Coordinate with migration teams for new client transitions. Skills and Experience 7+ years in accounting or finance, with at least 5 years in leadership roles managing teams up to 50 members. Knowledge of US GAAP and relevant certifications preferred. Proficiency in accounting software, ERP systems, and advanced Excel skills. Strong leadership, analytical, communication, and organizational skills. About Auxis Auxis values employee growth, fostering a culture of continuous improvement and empowerment. We invest in tools and initiatives to maintain a vibrant organizational pulse. #J-18808-Ljbffr