Software Maintenance Engineer We are hiring a Software Maintenance Engineer to work in a dynamic and exciting engineering role in Linux-based infrastructure and applications, covering all layers of the stack, including bare metal, virtualization (KVM), containerization (Docker/LXC/LXD), storage (Ceph and Linux filesystems), networking (OVS, OVN and Core networking), OpenStack, Kubernetes and the open source applications running on top of them. This role deals with critical issues in the open source stack that require upstream bug fixes. Our engineers are able to work productively at any level of the stack including the kernel and in a wide range of languages, to understand and address the software issues at hand. You will help with troubleshooting and driving issues to resolution with workarounds, guidance, and bug fixes to be released upstream and in Ubuntu. Responsibilities: - Resolve complex customer problems related to Ubuntu, Kernel, Ceph, OpenStack, or Kubernetes and other open source software - Maintain a close working relationship with Canonical's Field, Support and product engineering teams - Participate in upstream communities - Develop bug fixes, backport patches, and work with upstream for inclusion - Review code produced by other engineers - Demonstrate good judgment in technical methods and techniques - Prioritize work and manage your time effectively against those priorities - Participate in team discussions to improve processes, tools, and documentation - Maintain clear, technical and concise communications Requirements: - An exceptional academic track record - Background in Computer Science, STEM or similar - Experience with Linux and open source software - Experience with at least one of Python, Go, C or C++ on Linux - A drive to learn unfamiliar technology and deep-dive difficult issues Nice-to-have skills: - You love technology and working with brilliant people - You are curious, flexible, articulate, and accountable - You value soft skills and are passionate, enterprising, thoughtful, and self-motivated About Us Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open-source projects and the platform for AI, IoT, and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence; in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since our inception in 2004. Working here is a step into the future and will challenge you to think differently, work smarter, learn new skills, and raise your game. We are an equal opportunity employer and proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration.