This position is fully remote and available ONLY for applicants living in countries in Central America and Mexico, including Guatemala, Honduras, El Salvador, Costa Rica, and Panama. **Please submit your resume in ENGLISH. Resumes received in other languages will NOT be evaluated.** JOB SUMMARY: We are seeking a highly skilled and strategic Senior Salesforce Administrator to own the design, configuration, and ongoing administration of our Salesforce platform, with a particular focus on Sales Cloud and Marketing Cloud. You will play a key role in translating business needs into scalable technical solutions, optimizing user experience, and driving operational excellence across the revenue engine. This is a high-impact role ideal for someone who is both technically strong and business-savvy, with a proactive mindset and a passion for continuous improvement. KEY RESPONSIBILITIES: - Platform Ownership: Serve as the subject matter expert and primary administrator for Salesforce Sales Cloud and Marketing Cloud, including configuration, user management, and data integrity. - Solution Design: Collaborate with stakeholders across Sales, Marketing, Customer Success, and RevOps to design scalable Salesforce solutions that support business processes and GTM strategy. - Process Optimization: Analyze current workflows, recommend improvements, and implement best-in-class automation using Flows, Process Builder, and custom objects. - Campaign & Lead Management: Partner with marketing to support campaign execution, lead routing, scoring models, and alignment with Sales for MQL/SQL handoff. - Data & Reporting: Ensure data accuracy across the platform, implement data hygiene strategies, and build dashboards/reports to support visibility and decision-making. - Integration Management: Manage integrations with key systems (DealHub, Captivate IQ, and Workato to ensure seamless data flow and user efficiency. - Training & Support: Provide training, documentation, and tier-2 support to end users, ensuring adoption and consistent usage across the organization. - Governance: Maintain system security and compliance protocols, monitor platform performance, and manage regular audits and platform updates. REQUIRED QUALIFICATIONS: - 5+ years of hands-on Salesforce administration experience, including deep expertise in Sales Cloud; Marketing Cloud experience strongly preferred. - Salesforce Administrator Certification required; Advanced Administrator or Marketing Cloud certifications are a plus. - Strong experience in declarative tools (Flows, Validation Rules, Custom Objects), and basic knowledge of Apex or SOQL a plus. - Proven track record designing and scaling solutions that align with GTM strategy and improve operational efficiency. - Experience with B2B SaaS revenue operations, marketing automation tools, and CRM integrations. - Excellent project management, communication, and stakeholder engagement skills. PREFERRED SKILLS: - Experience with tools like DealHub, Captivate IQ, Workato, or BI tools (e.g., PowerBI). - Familiarity with Agile/Scrum methodologies and project tracking tools (e.g., Jira, Asana). - Ability to thrive in a high-growth, fast-paced, cross-functional environment. WHAT DO WE PROVIDE? - Full time positions with the potential for overtime. - 100% remote positions. - Competitive compensation package. - An inclusive, fast pace exciting environment culture offering accelerated professional growth. - 1-on-1 coaching with feedback sessions, mentorships, and leadership development programs. - Opportunities for cross-functional development Powered by JazzHR