Are you highly organized, great at multitasking, and passionate about delivering top-notch customer service ? We’re looking for a Customer Service Representative who can efficiently handle client requests, prioritize tasks, and seamlessly manage multiple accounts—all while working from home. The Role What You’ll Do Customer Support – Respond to customer inquiries quickly and professionally , ensuring all requests are handled efficiently. Task & Account Management – Work within agency management software (training provided) to track tasks and ensure client needs are met. Seamless Multitasking – Jump between different client accounts and responsibilities without missing a beat . Administrative & Frontline Support – Assist clients and internal teams with both back-end tasks and direct customer interactions . Collaboration & Accuracy – Work closely with your team to ensure all client requests are completed correctly and on time. Record-Keeping – Maintain organized documentation for various client accounts. Ideal Profile What You Need Strong multitasking skills – Comfortable managing multiple clients and requests at the same time. Excellent English communication – Both written and verbal, with a professional and friendly approach. Insurance experience is a huge plus – If you have a background in insurance, that’s even better! Proactive and detail-oriented – Able to spot priorities and handle tasks without constant direction . Thrives in a fast-paced, team-driven environment – Works well independently and collaborates effectively. APPLY HERE: https://wkf.ms/3DG9WMb If you love keeping things organized, assisting clients, and working in a structured, task-based role , we want to hear from you! This is the perfect work-from-home opportunity for someone who enjoys helping people, staying on top of tasks, and working efficiently in a dynamic environment. What's on Offer? A role that offers a breadth of learning opportunities Flexible working options Great work culture