This service is set to disconnect automatically after {0} minutes of inactivity. Your session will end in {1} minutes. Click OK to reset the timer to {0} minutes. You have been signed out. This service is set to sign out after {0} minutes of inactivity. Job Description - Groups Coordinator (HOT0BTXL) Work Location Hilton Bogota Corferias, Avenida El Dorado, Calle 26, Corferias 1629 Position Overview A Groups Coordinator , part of the Revenue & Reservations Team, will ensure effective coordination and administration of group room bookings, following the group reservations procedures and contracted services by the customer. Responsibilities - Adhere to the group yield policy to maximize revenue - Develop and maintain a customer database - Manage group bookings in all systems according to Revenue Team guidelines - Participate in group room control meetings - Handle administrative requests as directed by management - Build strong relationships with customers, guests, and team members to understand and serve their needs - Ensure complete administration and execution of contracted groups through meetings with customers and internal teams Qualifications - Strong organizational and administrative skills - Positive attitude and excellent communication skills - High commitment to customer service - Confident telephone manner - Proficiency in IT, especially Office Suite and Excel - Knowledge of Opera PMS Preferred Qualifications - Experience with CRM systems - Background in Groups, Conference, and Events management - Degree in a business discipline from an academic institution About Hilton Hilton is a leading global hospitality company offering a range of accommodations from luxury hotels to extended-stay suites. With nearly a century of service, Hilton is committed to providing exceptional guest experiences worldwide. Our vision is "to fill the earth with the light and warmth of hospitality," and our team members are central to this mission. #J-18808-Ljbffr