AWS Support Engineer - Job Description: This role involves providing high-level technical support for our clients' cloud-based infrastructure. The ideal candidate will have extensive experience with AWS services, including VPC, Event Bridge, IAM, S3, AWS Lambda, Kinesis, and more. Key Responsibilities: - Manage and support AWS services to ensure smooth operation of client infrastructure. - Troubleshoot and resolve complex AWS service issues using runbooks and best practices. - Collaborate with cross-functional teams to implement automation, monitoring, and reporting tools. Required Skills and Qualifications: - 3+ years of experience in AWS operations or cloud support. - Desired experience with Terraform, Gitlab CI/CD Pipelines, CloudWatch, and Grafana. - Ability to troubleshoot and prevent issues. - Capability to follow runbooks and resolve common AWS service issues under time pressure. Benefits: - Ongoing training and professional development opportunities. - A collaborative and dynamic work environment. - A competitive salary and benefits package. Job Requirements: - Bachelor's degree in Computer Science or related field. - Advanced proficiency in English (80-95%). - Availability to work a hybrid schedule, including some evenings and weekends. Keyword: TechnicalSupportEngineer