**What you will be doing**: - Support all users of the platform before, during, and after their event - Run regular webinars for event organizers and exhibitors - Help the event team create content for attendees, exhibitors and organizers - Provide online and/or onsite support for events throughout their duration - Be the voice of users to improve the product **Your profile**: - High level of English and any other language will be appreciated! - Prior experience in customer service, support, or project management - Experienced and/or interested in tech and events - Excellent interpersonal skills - Collaborative with the ability to work autonomously - Service oriented & empathetic toward clients - Startup mindset - ready to learn, adapt, & initiate quickly - Passionate, proactive, and involved - Optimistic & calm when under pressure