We're looking for a detail-oriented and organized individual to support our property management operations. In this role, you'll be responsible for creating and managing work orders in Yardi, processing billing reports, reconciling invoices, and ensuring accurate documentation across systems. You'll collaborate with technicians and managers to resolve discrepancies and maintain service records. This position is ideal for someone with strong data entry skills, a keen eye for detail, and the ability to thrive in a fast-paced, team-oriented office environment. Essential Functions: Create work orders in Yardi as directed Create emergency overtime work orders based on technician emergency call notes Reword, edit, encode, and maintain all work orders Handle weekly billing reports Adjust and finalize billing based on work order disputes Audit work orders created by managers and send a follow-up email if there are discrepancies Forward invoices using the corporate account to actual property Qualifications: A high school diploma or equivalent; college degree preferred 1+ years customer service experience in an office environment 1+ years data entry or work order processing experience preferred Excellent written and verbal communication skills Ability to type 40 words per minute Strong computer aptitude, which includes expertise with Microsoft 365 applications Proven accuracy and high attention to detail Knowledge of office management systems and procedures Excellent time management skills and ability to multi-task and prioritize work Excellent problem-solving skills Strong organizational and planning skills #J-18808-Ljbffr