**Description**: **Talentek by Hubtek** is a company that believes in young talent and seeks to support the development of its employees on a personal and professional level through learning experiences and growth opportunities. We support companies through our **Talent and Technology** services. We have been impacting the world **since 2018** and we want to keep pushing ourselves to become the brightest minds in our field and better serve our customers. In our **modern offices**, we provide different amenities such as casual attire and free beverages. Additionally, our **benefits**include a health plan, gym membership, well-being platform, digital gift cards, or home medical services. As a **Medical Office Assistant ,**you will be responsible for answering phone calls in a timely manner and transferring them to the correct **Some of your responsibilities are but are not limited to**: - Manage the scheduling, rescheduling, and cancellation of patients' medical appointments with efficiency and professionalism. - Respond promptly and thoroughly to incoming text message inquiries from patients, ensuring a positive experience. - Handle and resolve patient inquiries received via EMR web encounters, ensuring timely and accurate responses. - Answer incoming calls, providing solutions to patient concerns and delivering excellent customer service. - Update and maintain patient information in the EMR database, including demographics, insurance details, and provider information, ensuring data accuracy. - Perform additional tasks and responsibilities as assigned, contributing to the overall success of the team. **Requirements**: **What would help you succeed**: - Believe and love what you do. - Sense of Urgency. - Responsible. **Minimum requirements**: - **Studies**:High school diploma required. or Bachelor's Degree in medical care or related - **Experience**:at least 1-2 years of experience in medical office experience - EMR experience with eClinical Works preferred. - **Language**: Good English skills. B2+ or higher is preferred. **Perks**: - **Schedule**:Monday to Friday from** 8:00 a.m. to 5:00 p.m.,** following the American Calendar.**: - **Contract**: Indefinite term contract + Benefits. - **Location**: On-site, Bogotá (Wework calle 100), Medellín (Wework Santafe) or Barranquilla (Wework). - **Salary**:Based on experience **Would you like to be part of a company that belongs to the 100 tech companies recognized by Freight Waves in the supply chain industry in the United States?