(LTO292) - SALES OPERATION SPECIALIST

Novartis


**Summary**: ~ Proporcionar soporte analítico a los clientes internos de Novartis (CPOs y equipos regionales de marketing y ventas) en varios informes analíticos de complejidad baja-media. ~ Apoyar y facilitar la toma de decisiones basada en datos para los clientes internos de Novartis proporcionando y comunicando análisis cualitativos y cuantitativos ~ Apoyar a las empresas de GBS ~ GCO en la práctica de la construcción mediante la participación en diversas iniciativas como el intercambio de conocimientos, el apoyo a la incorporación y la capacitación, el liderazgo del equipo de apoyo en todas las tareas / actividades relacionadas con el negocio, la creación de documentación de procesos y repositorios de conocimientos. ~ Ser parte integral de un equipo de diseño integral responsable del diseño de materiales de marketing promocional. **About the Role**: **Major Accountabilities** - ** Client Requirements**: Create and deliver below client requirements as per agreed SLAs. - ** Service Delivery**: Provide services through a structured project management model with appropriate documentation and communication throughout the service delivery. - ** Quality Assurance**: Ensure deliverables are of the highest quality and accuracy. Deliver projects on time within stipulated deadlines. - ** SOP Support**: Assist in the creation and maintenance of Standard Operating Procedures (SOPs). - ** Knowledge Repositories**: Support the development and maintenance of knowledge repositories capturing qualitative and quantitative reports. - ** Knowledge Sharing**: Participate in various knowledge-sharing sessions. **Key Performance Indicators** - ** Analytical Support**: Provide analytical support to Novartis internal clients (CPOs and regional marketing and sales teams) in various low-to-medium complexity analytical reports. - ** Data-Driven Decisions**: Support and facilitate data-driven decision-making for Novartis internal clients by providing and communicating qualitative and quantitative analyses. - ** GBS ~ GCO Support**: Support GBS ~ GCO companies in practice building by participating in various initiatives such as knowledge sharing, onboarding support, and training. Lead the support team in all business-related tasks/activities, creating process documentation and knowledge repositories. - ** Marketing Design**: Be an integral part of a comprehensive design team responsible for creating promotional marketing materials. **Work Experience** - ** Pharmaceutical Industry**: Over 3 years of experience in the pharmaceutical industry. - ** Project Management**: Extensive experience in project management. - ** Operations Management**: Skilled in managing and executing operations. **Skills** - Advertising Campaigns - Alteryx - Analytical Thinking - Brand Awareness - Business Networking - Curiosity - Digital Marketing - Marketing Communications - Marketing Plans - Marketing Strategy - Media Campaigns - Process Documentation - Strategic Marketing **Language**: English Benefits and rewards Commitment to Diversity and Inclusion Novartis is committed to building an outstanding, inclusive work environment and diverse teams' representative of the patients and communities we serve. Division International Business Unit Innovative Medicines Location Colombia Site Bogota (Pharmaceuticals / GDD / NTO / CTS) Company / Legal Entity CO01 (FCRS = CO001) Novartis de Colombia S.A Functional Area Marketing Job Type Full time Employment Type Regular Shift Work No

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