Do you have a strong orientation toward customer satisfaction and the ambition to take relationships and business with them to the next level? We are looking for aClient Experience Executivewithadvanced/bilingual Englishto lead relationships with oureCommerce clients, strengthen partnerships, and position ourselves as strategic partners in their business. You will play a key role in clientretention, satisfaction, and loyalty.We work100% remotelybecause we believe talent should flow freely. You can apply from anywhere in the world! What challenges await you? Lead and develop client relationships.Closely monitor their satisfaction with our services.Plan and execute strategies focused on client retention.Identify and capitalize onupselling and cross-selling opportunities.Ensure that SEO strategies are aligned with client goals and oversee thequality of servicedelivered in collaboration with our SEO strategists and analysts. What do you need to succeed? Advanced/bilingual English, both spoken and written (mandatory).Experience in managing B2B client relationships(mandatory).Passion forexcellence in customer serviceand the ability to handle unexpected situations.Proactivity, organization, and excellent communication skills.A passion forlearning and staying up-to-datewith industry trends.SEO knowledge is a plus. What do we offer? 15 business days of vacationNomadic daysDay off on your birthdaySalary adjustments in line with the inflation indexDiscounts at educational institutionsExclusive access to shopping platforms with special discountsPaid holiday leave Who are we? Nomadicis a digital marketing agency specializing exclusively inSEO, working with over170 leading brandsinMedia, eCommerce, and StartupsacrossLatAm, USA, and Europe. Our team is made up ofindustry leaders, developing methodologies, training, and tailored strategies toboost traffic and conversionsfor our clients. What does it mean to be a Nomadic? Wework togetherto achieve our goals, accelerating mutual success. Wefocus on what truly matters, adapting to change and leaving behind what no longer serves us. Wereinvent and innovate, never losing sight of our mission. If you're passionate aboutgrowth, innovation, and ready for big challenges, we want you on our team! #J-18808-Ljbffr