Sutherland, Bogota, D.C., Capital District, Colombia About the Organization Artificial intelligence, automation, cloud engineering, and advanced analytics are core to our expertise. We work with iconic brands worldwide, delivering market-leading technology and business process excellence. We have created over 200 patents across AI and critical technologies, driving digital transformation, optimizing operations, and pioneering new solutions through a seamless 'as a service' model. Job Overview The Change Management Specialist will lead and support organizational change initiatives by guiding employees and stakeholders through the change process. This role involves ensuring successful adoption of new processes, systems, technologies, or organizational structures while minimizing resistance and disruption. The Specialist will work closely with project managers, senior leadership, and cross-functional teams to facilitate change for customers as needed. Key Responsibilities - Lead and support organizational change initiatives - Guide employees and stakeholders through the change process - Ensure successful adoption of new processes, systems, technologies, or organizational structures - Minimize resistance and disruption Requirements The ideal candidate should possess excellent communication and interpersonal skills, with the ability to build strong relationships with diverse stakeholders. They should also be adept at managing complex projects, prioritizing tasks, and meeting deadlines in a fast-paced environment. In addition, the candidate should have experience working with project management methodologies, such as Agile or Scrum, and be familiar with tools like Jira or Asana. The successful candidate will be a strategic thinker who can analyze complex problems and develop innovative solutions. They should also be able to provide clear and concise recommendations to senior leadership and other stakeholders. Benefits This role offers a competitive salary, comprehensive benefits package, and opportunities for professional growth and development. The organization is committed to fostering a culture of innovation, collaboration, and continuous learning, and offers a range of training and development programs to support employee success.