elev8.io provides 360° patient acquisition solutions for behavioral health brands by helping them with: 1) Generating VOB-qualified leads on multiple channels via elev8media 2) Increasing efficiency by enhancing their CRM & techstack via elev8tech 3) Improving their overall lead-to-admit conversion rates via elev8sales We believe marketing can change lives—and we treat that responsibility with care, speed, and obsession for results. Our team is radically accountable, and built for impact. We appreciate the journey, act like owners, and never stop evolving. About the Job Client Relationship & Communication - Own the onboarding experience end-to-end — set the tone, deliver clarity, and build trust - Lead all client calls (status, MBRs, QBRs, Ad-hoc), preparing agendas, sharing clear narratives, and aligning on action items - Translate marketing concepts (SEO, PPC, Web, attribution, funnel data) into client-friendly language that builds buy-in and clarity - Reinforce strategy when clients are uncertain or off-track—communicate with both empathy and authority Strategic Oversight & Quality Control - Review client performance dashboards daily — flag inconsistencies or underperformance to Marketing Ops - Ensure all meeting materials, reporting narratives, and projection tables are accurate, relevant, and up to date - Track goals vs actuals in each client’s Wiki and keep all documentation (client portals, quarterly plans) current Operations & Execution - Coordinate closely with PMs to track deliverables, escalate issues, and ensure timely execution - Route client requests via ClickUp, not just email forwards — follow through and close the loop - Own Fireflies, Zoom setup, action item documentation, and follow-up post-meeting workflows - Establish and adjust client meeting cadences quarterly based on strategy and scope Required Skills and Qualifications - 3+ years in client success or strategic account management - Fluency in marketing concepts (SEO, PPC, Web, funnel reporting) - Proven experience leading client meetings and strategy sessions - Experience with CRMs (Zoho/Salesforce), ClickUp, Zoom, and dashboards - Outstanding written/verbal communication and ownership mindset Preferred Qualifications - Experience in performance marketing or healthcare/mental health - Familiarity with call tracking and CRM systems - Knowledge of Project Management - Prior use of Fireflies or meeting intelligence tools Compensation and Growth Potential: Compensation will be based on qualifications and track record. This role is an outstanding opportunity for an ambitious and hardworking candidate who wants to lead from the front at one of the fastest-growing digital marketing companies in the behavioral health space across the U.S. If you're hungry to lead, ready to evolve, and excited to build something that matters—let’s talk. #J-18808-Ljbffr