Job Function: Customer Center of Excellence Why SoftwareONE?: - Today SoftwareONE is a global leader in software and cloud portfolio management and is modernizing the way organizations budget and optimize their global IT spend from on-premises to the cloud. In tandem, our Software Lifecycle Management (SLM) services provide the methodology and framework to optimize the underlying IT infrastructure, accelerate cloud adoption and minimize compliance risk. With our dynamic leadership and driven business strategy SoftwareONE is one of the fastest growing technology solution providers in the world with elite partnerships with Microsoft, AWS, Adobe, IBM, VMware, Oracle, Citrix, Red Hat, Trend Micro and many more. The role: The Sales Operations works together with the Software Portfolio Advisor to develop and maintain favorable relationships with new and existing clients in order to increase revenue and ensure that SoftwareONE products and services consistently meet client needs. Responsible for providing sales quotations, sustaining and renewing client contracts, as well as systematically pursuing customer opportunities. - Generate Sales Quotations to customers and follow up on their queries /requests - Responsible for customer order acceptance and order fulfillment process - Ensure timely acknowledgement and delivery to customers - Sourcing for various uncommon software and negotiating for Best Pricing - Building a good relationship with distributors, manufactures and partners - Performs other duties as assigned by SoftwareONE management - Assists the Inside Sales and Sales team with all sales related administrative processes What we need to see from you: - Preferably 1-3 years sales support experience in high-tech or service-related industry with preferred successful software sales / software licensing experience - Good communication, organization, multitasking, and time management skills - Ability to work in a fast-paced team sales environment with minimum supervision - Experience with MS Office (Outlook, Excel, Word, PowerPoint) and CRM database software LI-SR1 What you should really know about us.: Strip away everything. Strip away our brand, strip away our buildings, strip away our offices. What are we left with? Our people. This is what makes SoftwareONE successful. Passionate people who live and breathe our values every day, who delight our customers, every day, and who go above and beyond, every day. Our culture is unique, and I believe that having the right people, and empowering them to succeed, is the absolute key to our success. Patrick Winter, Founder. What we expect from our employees: - Success at SoftwareONE is not defined by what you do for yourself, but by what you deliver for our customers, the business and for the employees around you. SoftwareONE employees are energized, agile and are laser focused on delivering world class Customer Satisfaction and results. Our leaders motivate and inspire their teams and provide a working environment that delivers incredible levels of Employee Satisfaction. We are Humble, have a very high degree of Integrity and are simply not interested in politics. Our leaders operate with a high levels of Discipline but are able to work at Speed manage change in a global economy. “SoftwareONE is an equal opportunity employer. With employee satisfaction as one of our core values, we are passionate about diversity and are committed to creating an inclusive environment for all of our employees. We want every employee to have the greatest experience of their career.”