**Roca Alliances** is a specialized recruitment firm in the tech sector, connecting top talent with leading global companies. We provide tailored hiring solutions, ensuring the perfect match for each role. Our deep understanding of industry trends allows us to conduct targeted, efficient recruitment. Committed to excellence, we build long-lasting partnerships that drive business success. At Roca Alliances, we help businesses thrive by delivering the right professionals to meet their needs. This time, we are filling positions for Kaseya, a global company specializing in IT management and cybersecurity platforms, primarily targeting Managed Service Providers (MSPs) and internal IT departments, powered by AI. Its goal is to simplify and automate the management of IT infrastructure, improving operational efficiency and organizational security. Kaseya has experienced strong double-digit growth over the years and serves a diverse range of industries in over 20 countries, managing more than 15 million endpoints globally. **Position Overview**: **Key Responsibilities**: Design, deploy, and maintain Azure Virtual Desktop (AVD) environments using Nerdio Manager for Enterprise/MSPs. Optimize AVD workloads for performance, cost-efficiency, and scalability. Configure and manage multi-session Windows 10/11 and Windows Server OS environments. Implement and enforce security best practices, including MFA, conditional access, and role-based access controls. Automate AVD deployment and scaling using Nerdio, PowerShell, and Azure automation tools. Monitor and troubleshoot AVD performance issues, latency, and connectivity problems. Manage profile containers, storage optimization, and user experience enhancements. Work closely with IT teams to provide support, training, and documentation. Stay updated with the latest AVD and Nerdio features and best practices. **Required Qualifications**: 3 -4 years of experience in End user technology space Proven experience with Azure Virtual Desktop (AVD) design and administration. Strong hands-on experience with Nerdio Manager for Enterprise/MSPs. In-depth knowledge of Azure networking, storage, and compute services. Proficiency in PowerShell scripting and automation. Familiarity with FSLogix profile management and optimization. Experience with security best practices in Azure environments. Excellent troubleshooting skills and ability to analyze system logs and performance metrics. Strong communication and documentation skills. Bachelor's degree in Computer Science, Management Information Systems, or a related field. **Preferred Qualifications**: Azure certifications such as AZ-140 (Configuring and Operating Microsoft Azure Virtual Desktop) or AZ-104 (Microsoft Azure Administrator). Experience with other virtual desktop solutions (Citrix, VMware Horizon). Knowledge of Azure DevOps and Infrastructure as Code (IaC). Join us and be part of a company transforming businesses globally **Growth Opportunities**: Join a growing team with plenty of room for career advancement. **Collaborative Culture**: Work alongside passionate professionals in an innovative environment. **In-Office Role**: Excellent opportunity to collaborate with Leadership in Medellín's modern office. **Benefits** **Competitive salary in Colombian pesos (COP)** **Private medical insurance** **Continuous training and mentoring** **Work with a Leading Global IT company** **This is an Excellent Opportunity!** *** Only resumes in English will be considered for this position