Job Title: Sales Operations Analyst Type: Full-Time, Remote Working Hours: 9 AM - 5 PM PST Monday to Friday Compensation: up to $2,500 monthly (salary based on assessment) Location: LATAM (Fully Remote) About the Company: Our client is a fast-growing, venture-backed SaaS company on a mission to transform how logistics companies sell. Their platform helps freight forwarders and supply chain teams streamline sales, prioritize accounts, and run targeted outreach campaigns — unlocking new revenue with precision and speed. Our client is looking for a Sales Operations Analyst to play a dual role: powering internal sales performance and supporting customer success by making data actionable. You’ll help both their team and customers turn scattered logistics and contact data into high-impact sales campaigns. Key Responsibilities: Customer-Facing Support - Partner with onboarding managers to understand each customer's logistics priorities (e.g., routes, commodities, markets) - Listen in on onboarding sessions to surface campaign targets and translate them into actionable account + contact lists - Use internal and customer data sources to help customers identify the right 100–200+ contacts for specific sales campaigns (e.g., "reefer exports from China") - Clean and format data for upload into CRMs like HubSpot, Salesforce, or Microsoft Dynamics Internal Sales Ops - Build and maintain reports and dashboards on pipeline health, outbound success, and rep performance - Manage data enrichment, deduplication, and ingestion processes across sales and customer data - Support lead scoring, segmentation, and territory/account assignment - Work cross-functionally with product, onboarding, and leadership to identify where data can improve GTM execution What We're Looking For: - 2+ years in sales operations, business operations, or customer-facing analytics, ideally in SaaS or a data-heavy B2B environment - Experience working directly with clients or onboarding teams to translate qualitative goals into quantitative targeting strategies - Strong data handling skills — including: - Proficiency with Excel/Google Sheets (vlookups, deduping, cleaning) - Familiarity with CRM data import/export processes - Understanding of CRM tools like: HubSpot, Salesforce, Microsoft Dynamics - Bonus: exposure to logistics, trade, freight forwarding, or supply chain tech; prior sales experience You’ll Thrive Here If… - You enjoy making messy data clean — and turning it into business value - You love the idea of working on both internal sales efficiency and customer-facing challenges - You’re comfortable operating autonomously and uncovering insights just by listening and observing - You want to be part of a nimble team building a high-growth, venture-based, San Fransisco-based SaaS company from the ground up What We Offer 1. Competitive salary and growth opportunities 2. Remote work flexibility 3. A high-trust, fast-moving team culture (ex-Flexport, Rutter API leadership) 4. A chance to shape core revenue infrastructure — and make an impact across dozens of logistics teams globally