Supervisor, Data Center Critical Facilities At Equinix, we are the world's digital infrastructure company, operating over 260 data centers across the globe. Our team harnesses our trusted platform to bring together and interconnect foundational infrastructure at software speed. As a Supervisor, Data Center Critical Facilities, you will be at the forefront of all we do, maintaining critical facilities infrastructure as part of a close-knit team delivering best-in-class service to our data center customers. We embrace diversity in thought and contribution and are committed to providing an equitable work environment that is foundational to our core values as a company and is vital to our success. Job Summary The Data Center Critical Facilities Supervisor is responsible for maintaining data center infrastructure systems in a mission-critical, high-risk and high-reliability environment. This includes operating, maintaining, and repairing multiple critical and non-critical facility components, including HVAC (heating, cooling, and ventilation) systems, plumbing, fire control and suppression, roofing systems, and exterior grounds. Responsibilities - Supervises Data Center Engineers to ensure that duties are carried out in a timely manner and projects are progressing as expected. - Manages personnel details to include salaries, positioning, hire/fire, reviews, coaching, and development careers plans. - Works with the team to promote the Equinix culture and define the succession plan for the team. - Provides immediate supervision to a unit or group of employees, assigns tasks, and monitors work at frequent intervals. - Assists with testing and coordinating projects and maintenance. - Responsible for KPIs of the Data Center, presenting monthly outcomes, and promoting with the team the goals and accomplishments. - Defines and improves KPI metrics of performance for team members. Site Capacity Management - Overall site capacity supervision. - Permanent contact and coordination with Capacity and Cross-functional team to improve Data Center Capacity. Project/Infrastructure Management - Plans, executes, coordinates, controls, budgets, and implements resources to complete on-time projects and maintenance within the Data Center. - Provides input and guidance towards budget. - Responsible for creating every year the budget for OPEX, CAPEX, and R&M;, ensuring correct execution on time of the budget. - Executes specified routine tasks, meets unit targets typically against a weekly plan. Vendor Management - Oversees contractor work and operations to ensure completion to Equinix's required standards. - Supervision and control of local and global vendors' contracts to guarantee the correct PMs (Preventive Maintenances) and CMs (Corrective Maintenances) activities. - Works with the procurement team to align and avoid bias with projects and contractors. Testing - Assists with start-up tests, documents, and reports all problems. - Supports the Critical Facilities team during incidents, PMs (Preventive Maintenances), and CMs (Corrective Maintenances) activities as the technical lead of the Data Center. Incident Management - Communicates and coordinates activities and on-site staff during an incident. - Reports on-time incidents related to the infrastructure and customer following Equinix procedures. Qualifications - Requires a minimum of 5 years of related experience in Data Center or high-availability facilities, with a bachelor's degree in Electricity, Electronic, Mechanical, Mechatronic, or related career. - Typically requires financial knowledge and an understanding of budget OPEX, CAPEX, and R&M; concepts and execution, vendors negotiation, and strong abilities as team leadership. - Specialization or additional studies in Leading People Management preferred, and strong communication skills, including cross-cultural communication and negotiation. Language Skills - Excellent communication skills, both verbal and written, in English (C1)/Spanish, and Portuguese desirable.