Job Title: Digital Commerce Specialist Flywheel's suite of digital commerce solutions accelerates growth across all major digital marketplaces for leading brands. We provide clients with near real-time performance measurement and improve sales, share, and profit. The Opportunity This role plays a pivotal part in our Retail Enablement team and in our clients' wins. As a Digital Commerce Specialist, you will be responsible for mining data, synthesizing insights, and assisting Business Managers with delivering actionable recommendations to key clients. You will play an invaluable part in the execution of account strategy and help make a direct impact on our client's businesses. Digital Commerce Specialists are data-driven and will learn the ins and outs of our Retail Partners' systems. They will be trained in the specifics of how to succeed in eCommerce marketplaces and will be given the opportunity to learn the strategies that drive a successful eCommerce marketplace business. In this role, you will have the opportunity to learn and specialize in a variety of retailers (Amazon, Walmart, Target) Key Responsibilities: - Tool Proficiency: Develop consistent knowledge of Flywheel tools, resources, and data platforms within completion of training - Collaboration and Teamwork: Actively share knowledge and expertise with team members and colleagues - Time and Project Management: Routinely update stakeholders (internal and external) on project progress, expectations, and deadlines - Client Management: Establish trust with clients through transparent communication, timely deliverables, and consistent engagement - Presentation and Storytelling: Effectively deliver new information, insights, and/or data-driven recommendations in client presentations Daily Tasks: - Optimize, audit, and execute required changes to product detail page elements, product details, and backend metadata - Capable of leading all efforts associated with a new item launch from data aggregation to product onboarding - Monitor item, buy box, and promotion eligibility, reporting, and/or troubleshooting changes to core products - Maintain accuracy, integrity, and agreed cadence of internal and external reporting - Analyze data to identify trends, opportunities, and solutions for client and team outcomes - Assist teams in promotional planning, deal submission, and day-of execution - Agent of Flywheel tool accuracy and client impact through segmentation, bug identification, and ticket escalation - Takes notes during client calls and provides follow-ups for both Flywheel and client teams post-call Requirements: - Ideal candidates have 1-3 years of experience working in an eCommerce space, working directly with clients or being deep in data analysis - Curiosity and desire to learn in a fast-paced environment - Enthusiastic teammate who is open, collaborative, and enjoys being part of a broader team - Exceptional communication skills and professional presence - Experience with Excel and interest in expanding expertise - Interest in growing career in data analysis, merchandising, eCommerce Working at Flywheel We offer a competitive rewards package and unparalleled career growth opportunities and a supportive, fun, and engaging culture. - We have office hubs across the globe where team members can go to feel productive, inspired, and connected to others - team members go into Hub Offices 3x a week - Flexible vacation time - Great learning and development opportunities - Benefits that help you live your best life - Parental leave and benefits - Volunteering opportunities Every role starts with an introductory call with someone from our Talent Acquisition team. We will be looking for company and values-fit as well as your professional experience; there may be some technical role-specific questions during this call. Every role is different after the initial call, but you can expect to meet several people from the team 1:1 and there might be further skill assessments in the form of a Take Home Assignment/Case Study Presentation or Pair Programming/Live Coding exercise depending on the role. In your initial call, we will walk you through exactly what to expect the process to be. We strive to create a culture where all individuals of all backgrounds feel comfortable in bringing their authentic selves to work. We want all people to feel included and empowered to contribute fully to our vision and goals. We are an Equal Opportunity Employer and participate in E-Verify. All applicants will receive fair consideration for employment. We do not discriminate based upon race, color, religion, sex, sexual orientation, age, marital status, gender identity, national origin, disability, or any other applicable legally protected characteristics.