**JOB TITLE**: Policy Issuance Specialist **LOCATION**: Medellín, Colombia **SCHEDULE**: Monday to Friday, 7:30 AM - 5:00 PM - Colombian Calendar / Hybrid **CONTRACT TYPE**: Permanent Contract **JOB DESCRIPTION**: The **Policy Issuance Specialist** will support the issuance team and efficiently address any needs that arise with each policy. Working in collaboration with other departments involved in the process, the specialist will ensure timely delivery. **RESPONSIBILITIES AND DUTIES**: - Provide support to the issuance team by quickly and effectively resolving policy-related needs. - Collaborate with other departments involved in the process to meet delivery deadlines. - Maintain effective communication with all stakeholders. - Work proactively to identify and address issues. - Show a proactive attitude, taking the initiative to identify and tackle potential challenges. **BASIC REQUIREMENTS**: - Currently pursuing or holding a degree in **Business Administration** or a related field. - Advanced **English** language skills. - Experience in **customer service**. - Proactive attitude and the ability to take initiative. - Strong and effective **communication skills**. - Ability to work **under pressure**. - A **dynamic** and **energetic** approach to work. - and substance-free workplace to ensure the safety and well-being of all employees.** At ttg, “We believe in making a difference One Person at a Time,” ttg OPT.