Job Title Principal Scrum Master About the business: Amadeus is the leading technology company dedicated to the global travel industry. We are present in 190+ countries and employ more than 16,000 people worldwide. Our solutions enrich travel for billions of people every year. We work together with our customers, partners and other players in the industry to improve business performance and power better journeys through travel technology. Our Navitaire business units are proven innovators in the travel industry shaping the way the world thinks about travel. With more than 50 customers worldwide, including many of the world’s most successful hybrid and low-cost airlines, Navitaire offers a unique opportunity to make a large impact on the world of travel. Navitaire is evolving our portfolio of hosted services towards a next-generation modern airline retailing platform aligned to industry offer and order retailing concepts. This transformation is founded in principles of customer-centric value delivery, and driven by cloud-first modern engineering practices. We are looking for talented and motivated people with a passion to innovate, collaborate, and learn together to join our team that will shape the evolution of our platform. Accelerate the flow of value delivery at Agile team level, through embracing and promoting the Lean-Agile values and principles. Facilitates the team and train ceremonies and is the guardian of the Scrum/Kanban/SAFe train artifacts; communicates with stakeholders, escalates impediments, helps manage risks, and strives to improve this all in a robust way, restlessly. Summary of the Role: The Principal Scrum Master is accountable for accelerating the flow of value delivery at the Agile team level by embracing and promoting the Lean-Agile values and principles. Facilitates the team and scaled agile ceremonies and is the guardian of the Scrum/Kanban artifacts; communicates with stakeholders, mentors less experienced colleagues, escalates impediments, helps manage risks, and strives to improve this all in a robust way, restlessly. Key Functional Accountabilities Coach team leaders and team members in Lean-Agile practices and mindsets Responsible for implementing Agile (Scrum, Kanban) best practices by federating & coaching stakeholders on adopting Agile mindset Coach teams to improve predictability and transparency Coach individuals and teams to optimize their flow of value Coach individuals and teams to monitor metrics and analytics using real-time data and dashboards Facilitate Agile events and stakeholder collaboration, as well as sync meetings as required. Foster an environment of mutual influence, encourage personal development, and support the commitment made by the Agile team. Support team members with problem identification and decision-making Identify and implement techniques to improve team effectiveness utilizing an empirical approach Manage risk and dependencies and cause the removal of impediments Summarize Team goals and communicate to team members and stakeholders for visibility and transparency Collaborate and coach Product Owners and other stakeholders and help create and maintain a value-focused team backlog Collaborate with Product Management and portfolio leads to create long-term delivery plans and forecasts Collaborate with Agile coaches and contribute to org-level Agile transformation The ideal candidate: Minimum 10 years of experience with software development methodologies and agile development Minimum 2 years of experience as an Agile Coach Experience working with multiple Agile teams working from a single product backlog in a scaled environment Proficient in technical knowledge to support and provide highly credible leadership to various cross-functional Agile teams Ability to operate effectively in a highly complex environment with critical business importance and collaborate with stakeholders to drive process improvements at both team and portfolio levels. Proficient with tools such as Github, Azure Dev Ops (ADO), Jira, Rally, VersionOne, etc Excellent knowledge of Microsoft Excel, Word, PowerPoint, Sharepoint, Confluence, etc Experience querying data and building reports using PowerBI Airline or travel industry experience is helpful Certifications from Scrum.org, PMI, SAFe, Scrum Alliance, LeSS, or similar Expert understanding of project management principles and vendor management Experience overseeing multiple cross-functional teams with at least 5-7 team members each Strong technical knowledge of cloud computing Education: BA or BS or equivalent experience is required. Masters degree preferred Working at Amadeus, you will find 🎯 A critical mission and purpose - At Amadeus, you will be powering the future of travel and pursuing a critical mission and extraordinary purpose. 🌎 A truly global DNA - Everything at Amadeus is global, from our people to our business, which translates into our footprint, processes, and culture. 🎓 Great opportunities to learn - Learning happens all the time and in many ways at Amadeus, through on-the-job training, formal learning activities, and day-to-day interactions with colleagues. 🤗 A caring environment - Amadeus fosters a caring environment, nurturing both a fulfilling career and personal and family life. We care about our employees and strive to provide a supportive work environment. 💰 A complete rewards offer - Amadeus provides attractive remuneration packages, covering all essential components of a competitive reward offer, including salary, bonus, equity, and benefits. 🌟 A flexible working model - We want our employees to do their best work, wherever and however it works best for them. 🌈 A diverse and inclusive community - We are committed to leveraging our uniquely diverse population to drive innovation, creativity, and collaboration across our organization. 📈 A Reliable Company - Trust and reliability are fundamental values that drive our actions and shape long-lasting relationships with our customers, partners, and employees.