OP-687 CSG RELATIONSHIP MANAGER

Citi


Citi’s Commercial Bank (“CCB”) aims to be the leading global financing and banking partner for mid-sized companies that source product from or sell goods and services to growing markets in the world. We provide actionable insights and ideas to help clients capitalize on opportunities and tackle their challenges. Our award-winning sophisticated solutions help our clients achieve results. We help connect local companies to global markets and provide local expertise backed by a global network. Our Commercial Banking division works with businesses with annual sales ranging from $10 million to more than $3 billion. The Associate Program strives to bring in the best and brightest, and to develop the next generation of commercial banking leaders globally. The CSG (Commercial Subsidiaries Group) Relationship Managers specialize in extending banking services and support to the overseas subsidiaries of Citi Commercial Bank’s (CCB) global parented clients. Working closely with Parent Account Managers (PAMs) to deliver a remarkable client experience, CSG Relationship Managers are the face, voice and protector of our CCB business, rallying our teams to build successful global commercial banking relationships for most of our most important clients. The CSG Relationship Manager is a developing professional role. Applies specialty area knowledge in monitoring, assessing, analyzing and/or evaluating processes and data. Identifies policy gaps and formulates policies. Interprets data and makes recommendations. Researches and interprets factual information. Identifies inconsistencies in data or results, defines business issues and formulates recommendations on policies, procedures or practices. Integrates established disciplinary knowledge within own specialty area with basic understanding of related industry practices. Good understanding of how the team interacts with others in accomplishing the objectives of the area. Develops working knowledge of industry practices and standards. Limited but direct impact on the business through the quality of the tasks/services provided. Impact of the job holder is restricted to own team. **Responsibilities**: - Calls on clients to deepen relationships and proactively owning, responding to and anticipating any future needs, roadblocks or risks, leveraging internal resources to assist where necessary Working closely with senior RMs to leverage the expertise and capabilities of other Citi businesses to better achieve mutual business goals together - Identifies cross-sell opportunities to deepen and increase share of wallet - Driving innovation in the solutions we provide clients and further developing our business where necessary and appropriate - Identifying and pursuing new clients aligned with CITI COMMERCIAL BANK (CCB)’s value proposition. - Being future-focused in thinking and planning ahead for ways Citi can differentiate itself from competitors - Staying connected with influencers, industry associations, thought leaders and senior business contacts to expand industry knowledge and deepen CITI COMMERCIAL BANK (CCB)’s relationship with these partners - Ensuring deals are structured to balance risk and reward, so teams’ incentives align with acting in the clients’ interests - Actively protects Citi’s assets and reputation by being the first line of defense from credit risk management perspective - Ensuring that all activities are carried out to the highest ethical standard**Qualifications**: - 0-2 years relevant experience - Sound knowledge of the underwriting process for products that require approval of credit exposure (Derivatives, Treasury, FX,Lending etc) and completes high quality spreads and analysis. - Sound basic knowledge of all aspects of commercial banking including developing commercial credit knowledge and an ability to quickly learn new products and services - Demonstrates working knowledge of Citi Risk and KYC policies and practices - Demonstrates wprking knowledge of credit skills and Early Warning Detection - Demonstrates understanding of accounting principles, financial modelling and financial statement analysis - Ability to work effectively in team setting - Communicates views with clarity and confidence - Maintains contact with key stakeholders to proactively seek input as appropriate - Demonstrates self-control and maintains composure under pressure - Detail oriented with demonstrated organizational skills - Passion for creating new business opportunities with existing clients and able to demonstrate innovative approaches to meeting clients’ needs. - Ability to embrace new technology and understand the role digital plays in the experience we deliver for our clients - Effectively contributes to the credit process on all clients deals under responsibility - Able to anticipate client requests/needs and resolves queries in a timely manner, leveraging internal resources - Demonstrates a natural curiosity about Citi, the economy, local markets and

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