Chapinero, Colombia | Posted on 04/21/2025 Bring Clarity to Care in a Fast-Paced Medical World Healthcare runs on precision—and so do you. Support frontline doctors by coordinating what matters: appointments, records, and patient clarity. Gain global career mileage without the airport lines. Help deliver care that spans borders while staying rooted in your city. It’s more than admin—it’s the pulse behind every patient visit. Make your mark where impact meets purpose. Job Description Become our client's Medical Benefits Advisor and support seamless patient experiences by managing appointment scheduling and clear communication between patients and healthcare providers. Champion patient needs with professionalism and care while building a stable, fulfilling career in a purpose-driven environment that values service, precision, and long-term growth. Job Overview Your Daily Tasks Schedule patient appointments, verify insurance eligibility, and explain copayments, coinsurance, and deductibles. Manage telephone encounters for medication refills and referrals. Respond to patient inquiries, provide general information, and offer support over the phone. Validate patient eligibility for appointments and procedure codes. Educate patients on insurance coverage and benefits. Coordinate with insurance providers to ensure accurate billing. Maintain thorough documentation of insurance details, appointments, and communication history. Use electronic health record (EHR) systems to update and manage patient records. Advocate for patient needs and ensure clear understanding of medical processes. Requirements The Qualifications We Seek 1 to 3 years of experience in a healthcare or medical office setting . Proficiency in electronic health record (EHR) systems and other office software. Excellent interpersonal and communication skills, both verbal and written. Strong organizational skills and attention to detail. Solid knowledge of medical terminology, insurance policies, and healthcare billing. Compassionate and patient-focused approach to service. Ability to handle sensitive and confidential information with discretion. Computer savvy with a strong general tech aptitude. Recent graduates are welcome; ideal for those seeking a stable, professional career path. Independent, proactive, and committed to continuous learning. Ability to collaborate with U.S.-based teams and various departments. 5 days work week 20 vacation days in total Fully-customized Emapta laptop and peripherals Indefinite term type contract Direct exposure to our clients Diverse and supportive work environment About the Client: A Legacy of Compassionate, Comprehensive Care Since 1979, HG Doctors has been a trusted name in Florida's healthcare landscape , offering a full spectrum of services, including primary care, dental, behavioral health, and podiatry. With state-of-the-art facilities and a patient-centric approach, they've earned accolades for excellence and compassion. Their commitment ensures that every patient receives personalized, top-tier care in a welcoming environment. Your Future Team at Emapta Latam Join Emapta Latam and contribute to our legacy of transforming global outsourcing. Since 2010, Emapta has pioneered personalized outsourcing solutions, empowering businesses to thrive with bespoke teams and seamless integration. Our commitment to excellence is reflected in our state-of-the-art facilities, competitive compensation, and a supportive work environment that fosters professional growth. With over 900 clients worldwide and a team of more than 10,000 talented professionals , Emapta continues to set new standards in the industry. Apply now to be part of our success story in Colombia, where your skills are valued, and your career ambitions are supported. #J-18808-Ljbffr