Join to apply for the Software Developer (Java) role at StoneX Group Inc. 6 hours ago Be among the first 25 applicants Overview Connecting clients to markets – and talent to opportunity. With 4,300 employees and over 400,000 retail and institutional clients from more than 80 offices across five continents, we’re a Fortune-100, Nasdaq-listed provider, focusing on innovation, human connection, and providing world-class products and services to all types of investors. At StoneX, we offer the opportunity to be part of an institutional-grade financial services network that connects companies, organizations, and investors to the global markets ecosystem. Our digital platforms, comprehensive clearing and execution services, personalized support, and industry expertise enable us to make a significant impact in global finance. Responsibilities Job Purpose: We are seeking an experienced Production Support Engineer to support mission-critical Payment Applications. The role involves troubleshooting complex issues, supporting databases and applications, and ensuring operational stability in a 24x7 environment. Primary duties include: Monitoring and maintaining production systems for high availability and performance. Responding to incidents, providing technical support, and resolving issues within SLAs. Performing root cause analysis and proposing long-term solutions. Supporting applications (Java/.NET, MongoDB, SQL, Azure Cloud), troubleshooting, and optimizing performance. Collaborating with development teams for code issues and deployment support. Supporting cloud technologies, especially Azure, including deployment, management, and security. Adhering to ITIL processes, particularly Incident and Problem Management. Maintaining documentation and generating service reports. Qualifications Experience in production support, especially with databases (MongoDB, SQL), Java/.NET applications, cloud platforms, and ITIL. Proficiency in scripting languages like Python or PowerShell. Knowledge of cloud infrastructure management, preferably Azure. Strong understanding of ITIL frameworks and incident management. Preferred Skills Creating technical documentation and participating in Change Management. Monitoring cloud resources and optimizing costs. Supporting development of new features and automation scripts. Certifications such as Cloud (Foundational/Intermediate) and ITIL Foundation are advantageous. Additional Information Work environment: Hybrid Seniority level: Mid-Senior level Employment type: Full-time Job function: Engineering and IT #J-18808-Ljbffr