BPODlatam is looking for a person to support the team as Renewal Account Manager in Bogota, Colombia. Mission: The Renewal Account Manager will be key to maintaining recurring revenue, identifying growth opportunities, and delivering excellent customer service. Key Responsibilities: Ensure the timely renewal of licenses, subscriptions, and service contracts, negotiating favorable terms and conditions; Maintain consistent communication with customers and partners to ensure customer satisfaction, resolve concerns, and anticipate potential issues; Identify risks of churn (customer loss) and propose proactive solutions to enhance the customer experience; Understand customers’ business and solutions requirements; Spot upselling and cross-selling opportunities during renewal negotiations; Work closely with sales and technical support teams to ensure a smooth renewal process; Use CRM tools to monitor renewal progress, update records, and generate key reports on retention and performance. Requirements: Minimum 5 years’ experience in technology related sales. Proven history working with vendors, wholesalers, partners, and end users within the technology industry. Bachelor’s degree or certificate of completion of studies. English level is required. We value diversity and believe that an inclusive environment is essential for innovation and success. Come and join the team and bring all your expertise. Do you have experience in sales and technology? If so, this position is for you! Register and make your future bright. #J-18808-Ljbffr