Our Purpose Mastercard powers economies and empowerspeople in 200+ countries and territories worldwide. Together withour customers, we’re helping build asustainableeconomy whereeveryone can prosper. We support a wide range of digital paymentschoices, making transactionssecure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine todeliver a unique set of products and services that help people,businesses and governments realize their greatest potential. Titleand Summary Managing Consultant, Fraud Subject Matter Expert (SME)- AdvisorsManaging Consultant, Fraud Subject Matter Expert (SME) -Advisors The Data & Services team is a key differentiator for Mastercard, providing the cutting-edge services that help ourcustomers grow. Focused on thinking big and scaling fast around theglobe, this agile team is responsible for end-to-end solutions fora diverse global customer base. We combine traditional managementconsulting with our rich data assets and in-house technology toprovide our clients with powerful strategic insights andrecommendations. Centered on data-driven technologies andinnovation, these services include consulting, loyalty andmarketing programs, test-and-learn business experimentation, anddata-driven information and risk management services. Whilespecializing in the payments industry, Mastercard Data &Services; also works closely with major retailers, airlines, andother enterprises, leveraging data and insights garnered fromwithin and beyond its network. We are looking for passionate andtalented professionals, who share our vision for data-drivenconsulting, to join us and take a leading role in shaping thegrowth of our team. Make an Impact as a Managing Consultant and Fraud Subject Matter Expert As Managing Consultant and Fraudsubject matter expert, you will be a trusted client businessadvisor, and lead or advise on Fraud client engagements. You willlead engagement teams to best in class insights and projectdeliverables. Leading the work of the project Delivery team, youwill provide subject matter and industry expertise, be a resourceto others to identify creative and efficient solutions and guidethe team to business-focused solutions and recommendations thatdrive client value. Responsibilities within project management willinclude owning mid- to senior-level client relationships andproactively engaging in the client agenda, internal culture, andrelationship risks. You will mentor and coach junior teammatesoutside of direct engagement teams and engender effectivecontribution to Mastercard’s knowledge management and bestpractices within Authentication, Authorizations and Fraud. AtMastercard, you are expected to not only have a tremendous impactin transforming our clients, but also have a leading role inshaping the organization’s future. Bring your Passion and ExpertiseWe recruit for and value the following core competencies: - Passion: Actively seeks responsibility and takes pride in guidingproject teams towards delivering the highest quality results andrecommendations to our clients. - Subject Matter Expertise:Americas go-to person for authorization, authentication and fraud,assisting with specialist sales support and productdevelopment/refinement as needed, and focused on knowledge sharingand development of team members. - Problem Solving: Leads teams toidentify the most critical aspects of a problem, and guides team tobusiness-focused solutions and recommendations that drive clientvalue. Initiates changes to project direction where required, andable to decide and act without the total picture. - AnalyticExcellence: Demonstrates a strong aptitude for structured problemsolving and quantitative skills, and leads team to effective andefficient technical capability usage regardless of context. - Project Management: Clear interest in project delivery withbusiness clients, and intuition for the way that companies makedecisions and how Authentication, Authorizations and Fraud helpsaddress clients’ problems. - Client Management: Inspire clientconfidence through client recognition of specialization, timely andreliable execution, and develop stakeholder management plans toalign priorities and address support and resistance. - Communication and Presence: Leads composition of completedeliverables and other written communication, and demonstrates anability to communicate verbally in a wide range of complexscenarios and up to senior management levels. - Teamwork: Motivatesmedium size teams or key workstreams on large engagements toproduce superior quality deliverables while creating an opencollaboration environment for all levels, with a will to winattitude. As the subject matter expert on project teams, provideon-the-job training on how to more effectively execute Authentication, Authorizations and Fraud projects. • CommercialOrientation: Ability to identify strong opportunities to leverage Authentication, Authorizations and Fraud, including identificationof cross-sell opportunities beyond direct project work, and partnerwith broader Data & Services teammates on contractingactivities, leveraging knowledge of Data & Servicescapabilities and how they fit together to create relevant solutionsfor clients. - Leadership: Instill a sense of urgency, ownership,and empowerment and thoughtful risk taking into leaders at alllevels. Structures work so it aligns with team members’ goals andmotivators. - Integrity: Models Mastercard's values of honesty andintegrity. Follows through on commitments and makes others do thesame. - Diverse Perspective: Brings a unique skillset or approachto the table in every client engagement or internal activity. Qualifications: - Undergraduate or master’s degree - expertise/certifications in Authorizations, Fraud, Chargebacks - Experience in a consulting organization as a consultant is a bonus - Experience directly managing multiple people across multipleprojects - Experience as a mentor - Exceptional analytical andquantitative problem-solving skills and ability to structureanalyses to form data-driven solutions to ambiguous clientchallenges - Ability to communicate complex ideas effectively –both verbally and in writing – in English and the local officelanguage(s) - Demonstrated ability to own and develop relationshipswith both mid- and executive-level client contacts and inspireconfidence in Mastercard Advisors as a sought-after partner - Ability to multi-task in a fast-paced, deadline-driven environment,and balance thought with action while getting the most out oflimited resources - Advanced Word, Excel, and PowerPoint skillsrequired, SQL / data expertise preferred - Candidates must beeligible to work in the country of which they are applying for aposition in, as well as eligible to apply for travel visas asrequired by travel needs Corporate Security Responsibility Allactivities involving access to Mastercard assets, information, andnetworks comes with an inherent risk to the organization and,therefore, it is expected that every person working for, or onbehalf of, Mastercard is responsible for information security andmust: - Abide by Mastercard’s security policies and practices; -Ensure the confidentiality and integrity of the information beingaccessed; - Report any suspected information security violation orbreach, and - Complete all periodic mandatory security trainings inaccordance with Mastercard’s guidelines. #J-18808-Ljbffr Consulting