**ServiceNow Developer** **About SLB** **About the Bogota Information Technology Center (BITC)** The Bogota Information Technology Center (BITC) has a fundamental and critical role in SLB corporate transformation and for delivering digital solutions to the larger organization. Our company has embarked on a corporate transformation to deliver a step change in the reliability, efficiency and integration of our technologies, products and services. Advanced technologies are key enablers to this and encompass all aspects of business systems, including the organization platform and processes. Investments in, and building strong competences across our technology pillars - SAP, Digital Enterprise Systems, Data and Analytics, Digital Operations, Security are key to an integrated digital that is positioned to deliver superior results. **About this role** As a ServiceNow ESM Developper you will work as part of Enterprise Service Management Team that implements and enhances Schlumberger’s business processes and systems for the Global Business Services organization (GBS) and IT Function. The ability to understand business process issues and communicate technical solutions to the organization is essential to your success in this role along with extensive expertise on ServiceNow Platform. **Responsibilities** - As a ServiceNow ESM HRSM Implementer, you can expect to... - Act as an implementer for the project delivery activities on ServiceNow - Communicate with key stakeholders to understand business requirements and translate them to project actions and developments on the platform. - Leverage out of the box capabilities and best practices, identify escalate customizations to higher project authority as needed. - Coordinate across the delivery teams including developers, extended project resources and business stakeholders. - Own implementation timelines and commitment to deliver as per the agreed upon context and timelines. - Configure the ServiceNow platform in accordance with best practices defined by the ServiceNow, ITIL & The Open Group. - Identify master data needs and participate in maintaining the integrity of the ServiceNow platform master data. - Utilize your strong technical competencies and expertise to identify, analyse and troubleshoot any production issues and maintain procedures that meet business user expectations. - Work closely with cross-functional teams & development teams to understand and provide automated solutions/fixes - Active participation and involvement in SCRUM events - Complete assigned items within the determined Sprint target - Conduct internal team training to share knowledge with team members - People - Create a culture of integrity and compliance - Inspire and sustain technical excellence, high performance and urgency regarding improving current practices - Self-Motivated and a go-to person - Eye for detail - Strive to drive results. - Business - Perform change management, incident management activities - Engage with the business segments and internal stakeholders to communicate issue/outage updates - Work closely with analysts, Managers and SMEs **Qualifications and Requirements** - Essential qualifications_ - Bachelor¹s or Master’s degree in Computer Science or related field - Excellent communication, verbal and written skills - First Experience in IT scripting or programming - Ready to learn about, Service Portal, Workflows, Orchestration, Dashboards and Performance Analytics, REST APIs - Ready to adapt quickly and to learn new tools, new technologies, and current industry standards - Ability to work in global distributed setting without supervision - Effective written and verbal communication skills with the ability to communicate technical information to a non-technical audience. - Self-driven, Self-starter, problem solver, Proactive, - Preferably, a First Experience in the implementation of an IT Solution - Preferably, Experience in interacting with resources in different geographical locations. - Other skills and abilities_ - knowledge of functional processes in IT, HR, Supply Chain or Finance’ - Requirement’s analysis - engagement with customers to break down what they need and build solution(s) - Systems thinking (ability to grasp the big picture and break it down into relevant elements) - Scripting and/or programming skills - Basic knowledge of development languages: XML, HTML, CSS, Java, and Java Script - Basic knowledge of Scripting Languages (PowerShell, Bash, Shell, Python, Perl) - Preferably Scrum knowledge and expertise - Preferably, ITIL V3.0 or 4.0 Foundation knowledge or certified **SLB as an employer** As a leading employer in our industry, SLB is proud to offer a highly competitive package of base and incentive compensation as well as a comprehensive benefits program designed to support the health, wellness and financial security of our employees and their families. SLB is an equal employment opportunity employer. Qualified applicants are consider