Mode: 100% Remote Duration: full-time Working Days: 6 Days working Shift: 9AM to 6PM EST Years of Experience: 2+ Job Overview: We are seeking a proactive and detail-oriented Sales Consultant (Translators) to join our team. This role requires the ability to handle both inbound and outbound calls, provide translation services (both verbal and written) for legal clients, and assist lawyers with their translation needs. You will also be responsible for booking appointments with new clients, updating case information for existing clients, and maintaining accurate records of client data. If you are an effective communicator with a passion for translation and legal services, we want to hear from you! Key Responsibilities: Inbound & Outbound Calls: Manage inbound calls from potential and existing clients, providing information about our translation services. Initiate outbound calls to prospective clients to discuss their translation needs and offer services. Translation Services: Provide both verbal and written translations of legal documents, communications, and materials into English for lawyers and legal teams. Ensure accurate legal terminology and clarity in all translations. Client Case Updates: Keep existing clients updated on the progress of their cases, inform them of any changes, timelines, and relevant details concerning their translation needs. Appointment Scheduling: Schedule appointments for new clients, clearly communicating the translation services they require. Confirm and reschedule appointments as needed. Data Management: Maintain and update detailed client records, including case details, appointments, and translated documents. Ensure all client data is accurately entered into the system and up to date. Customer Service: Build and maintain strong relationships with clients, offering exceptional service and ensuring all their translation needs are met. Address any questions or concerns promptly. Skills & Qualifications: Strong verbal and written communication skills in English (additional language proficiency is a plus). Previous experience in a customer service, sales, or translation role, especially in the legal field. Ability to translate both verbal and written materials with accuracy and attention to detail. Seniority level Entry level Employment type Full-time Job function Sales and Business Development Industries Legal Services #J-18808-Ljbffr