Job Title: Network Engineer II Job Description Provide first level support on network outages and network-related projects. You will be responsible for daily network activities, including incident and change management, to ensure end user requests are handled within SLAs. You will report to the Network Engineering Team. Requirements 5+ years of experience in Networking (LAN/WAN & Security) Bachelor's Degree/Diploma in Computer Science or Engineering required; Cisco Certifications such as CCNA, CCNP, Fortinet Certifications FCNSA, FCNSP, and ITIL preferred. Experience with Cisco Firewalls, Routers, Switches, Fortigate UTM, and implementation of these devices. Deep knowledge of Cisco, Fortigate, Brocade networking products, Load balancers, Firewalls, Routers, Switches, UTMs, Wi-Fi (Cisco/Fortinet/Aruba), including troubleshooting. Expertise in networking concepts such as IPLCs, Leased Lines, MPLS, T1/T3/E1, VoIP, VPN tunnels. Proficient in configuring WAN links, VLANs, and protocols such as TCP/IP, SNMP, OSPF, BGP, RIP. Solid understanding of network security from desktop to perimeter level. Experience implementing and troubleshooting WAN protocols like BGP, OSPF, RIP, and security mechanisms such as IPSec, AES, 3DES, SSL. Responsibilities Provide 24x7 L1 network operational support, capacity planning, infrastructure audits, configure security policies and VPNs. Support troubleshooting to minimize downtime and meet SLAs. Conduct InfoSec activities and ID management for Voice devices to ensure compliance. Handle incident and change management processes to address end-user requests within SLAs. Evaluate new technologies and suggest improvements. Create and maintain network documentation. Communicate effectively with stakeholders, vendors, and support teams. Location: COL Bogota - Plaza Titan Language Requirements: Not specified Time Type: Full time 2025-06-16 If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents R1589011 #J-18808-Ljbffr