★ PLEASE SUBMIT YOUR CV IN ENGLISH ★ Project Manager – Telecom Services Location: Bogotá, Colombia Position: Full-Time Compensation: Between $1,500 – $2,500 USD monthly Job Overview: We are seeking a proactive and results-driven Project Manager to join our team. This role will oversee end-to-end VoIP and ISP project execution, ensuring on-time delivery, adherence to quality standards, and high client satisfaction. The Project Manager will lead cross-functional teams, manage timelines, and serve as the primary point of contact for internal and external stakeholders. Ideal candidates will have expertise in telecom, strong leadership abilities, and a passion for structured, high-impact project delivery. If you are extremely organized, pay attention to the smallest details, very structured in your day-to-day, and goal-driven—this is the place for you! Key Responsibilities: Project Leadership: Manage the full lifecycle of VoIP, ISP, and network deployments across multiple clients and locations. Develop detailed project plans, track milestones, and adjust schedules as needed to meet deadlines. Lead cross-functional teams, including field technicians, provisioning, engineering, and support teams. Client & Vendor Engagement: Act as the primary point of contact for clients throughout the project lifecycle. Handle escalations, resolve technical delivery issues, and ensure client satisfaction. Collaborate with ISPs, hardware vendors, and third-party tech partners to ensure smooth project execution. Service Delivery Oversight: Ensure service delivery aligns with SLAs, quality standards, and operational goals. Standardize and continuously improve delivery processes, documentation, and workflows. Drive onboarding of new services and ensure a smooth transition from installation to support. Reporting & Communication: Provide regular updates to leadership and stakeholders regarding project status, risks, and key performance indicators (KPIs). Maintain accurate project documentation within project management (PM) and CRM systems. Table Stakes: 3–5 years of experience in telecom project management and/or service delivery. Proven ability to manage technical rollouts at scale—multi-site VoIP, ISP, or network installations. Strong organizational, leadership, and client-facing communication skills. Experience coordinating with ISPs, VoIP providers, and field service technicians. Familiarity with networking concepts (e.g., firewalls, routers, switches). Opportunity Landscape: Exceptional growth opportunity to make a significant impact while supporting multiple companies. Chance to build a strong professional reputation working with high-performing leadership teams. Performance-based bonus and profit-sharing opportunities. Competitive salary, benefits, and a dynamic, fast-paced company culture. Compensation & Benefits: Base Salary: Between $1,500 – $2,500 USD monthly. Paid Time Off (PTO): Staff earn 1 PTO day per quarter and 2 PTO days in the final quarter, totaling 5 PTO days per year . Observed Public Holidays: New Year's Day Good Friday Memorial Day Independence Day Labor Day Thanksgiving Day Christmas Day Recognition Programs: Excellence Fund: $6,000 USD award vested after completing 2 years of service. Eligible to continue earning $6,000 annually by maintaining outstanding performance. Fund withdrawals available after 5 years of continuous employment. Additional Benefits: Holiday cash back gifts Recognition awards Health insurance for LATAM-based employees Other Requirements: Clear Communication in English: Must demonstrate fluency in both written and verbal English. Able to participate in meetings, write emails, and collaborate effectively with U.S.-based teams. Previous Experience Working with U.S. Companies: Familiarity with U.S. work culture, time zones, communication expectations, and accountability standards is required. This is an on-site position based in Bogotá, Colombia. Powered by JazzHR