Experience in monitoring, deduplication, and configuration management environments. - Hands-on experience with at least two of the following: Check_mk, ELK, Moogsoft, and ServiceNow CMDB. - Proficient in using Check_mk extension packages, including integration and user management. - Scripting knowledge in Python, for automation and customizations. - Experience in developing and implementing IT standards, policies, and procedures to ensure effective and efficient systems management. - Solid understanding of ELK stack (Elasticsearch, Logstash, Kibana) or similar logging tools for log management and analysis. - Experience with Moogsoft or other alert deduplication tools to improve incident management workflows. - Knowledge of Configuration Management Database (CMDB) in ServiceNow, to maintain accurate configuration items and relationships. - Ability to monitor and manage alerts in Check_mk, configure thresholds, and interpret monitoring graphs. - Willingness to work in shifts or as per a rotating roster to provide 24/7 support and ensure system uptime. Solid understanding in Linux handling.