**About Selazar** We are an eCommerce fulfilment technology company with locations across the UK and Colombia. Although, relatively young, we are already a key player in the marketplace and we have recently been recognized as a top 20 Tech Nation Rising Star for 2020/2021. We’re a multi award-winning business; proud to be recognised as a fast-growth company with partnerships across the top couriers in the UK as well as integrations with the leading eCommerce platforms, we are already helping major retailing clients automate their key eCommerce processes through their platform. We are growing at a phenomenal rate securing some fantastic contracts, which means we can help you take your career to the next level. We want everyone who works for us to fulfil their full potential and take their career with us as far as they can. **At a glance** We are looking for a Product Associate to join our Colombia Product department. Reporting to the Head of Product, the Product Associate is a product champion, writes product stories in our Agile setup alongside being a product expert. **Job Title**: Product Associate **Location**: Medellin, Colombia **Salary**: Negotiable, depends on experience **Work Pattern**: Monday to Friday, 8am to 5.30pm - on site **Key responsibilities** - Be a champion of the product and ensure the education of best practice usage internally and externally. - Work with key internal stakeholders to translate requirements for new product features into the Agile backlog. - Work with the Product Owner and Head of Product to ensure that stories for development work are scheduled, produced, and delivered in advance of development commencing. - Support technical staff to ensure that the produced features match the business vision. - Work with 1st Line Support on support documentation, providing product knowledge and insight. - Work collaboratively with all departments. - Represent the department at external events. - Building and maintaining an internal product knowledgebase. - Driving our products forward in-line with the company strategy. **About You** **Knowledge and Abilities** - Proven ability to capture requirements from stakeholders at various levels and communicate these to others. - Experience in a customer facing role, such as customer service, customer success, sales, or technical support, with proven experience of taking tailored approaches with customers. - Experience in dealing with multiple tasks and effectively organising workload. - Experience in making informed choices. - Experience in taking ownership of work and embracing challenges. - Excellent communication skills, combined with a positive approach. **What we offer** - 40 days annual leave (to include public holidays) - find out more when you speak to us! - Private Health Cover - Life Insurance - Holiday Purchase Scheme - Training - Learning & Development Training for soft and technical skills - Little Extras Espresso yourself - Monday coffee mornings - Friday Wind Down - down tools at 4pm **Diversity, Equality, and Inclusion** At Selazar, we are proud of the talent and diversity within our teams and committed to creating equality of opportunity for all employees and applicants alike. We are committed to the principle of equal opportunity in employment. We will ensure that recruitment, selection, training, development, and promotion procedures result in no job applicant or employee receiving less favourable treatment on the grounds of race, colour, nationality, ethnic or national origin, disability, trade union membership or non-membership, sex, sexual orientation, or marital status, or being a part-time worker. We are all unique in ways you can and cannot see, and we aim to attract, develop, and nurture talent to continue to make Selazar a wonderful place to work. We have fully embraced hybrid working and this has been implemented across all our office locations. Our offices are fully accessible, and we also offer agile working opportunities in many of our roles. **Recruitment Agencies** Tipo de puesto: Tiempo completo, Indefinido