At Dow, we believe in putting people first and we're passionate about delivering integrity, respect and safety to our customers, our employees and the planet.Our people are at the heart of our solutions. They reflect the communities we live in and the world where we do business. Their diversity is our strength. We're a community of relentless problem solvers that offers the daily opportunity to contribute with your perspective, transform industries and shape the future. Our purpose is simple - to deliver a sustainable future for the world through science and collaboration. If you're looking for a challenge and meaningful role, you're in the right place.The Latin America Andean Region Polyurethanes commercial organization has an opportunity for a Customer Manager role, based in Bogota, Colombia.Responsible for revenue growth and customer experience for medium to large-sized customers, including new business development, time and territory management, sales tools and analytics utilization, product knowledge and relationship management. The role will be aligned geographically, by markets and product portfolio within the Polyurethanes business and involves a high degree of collaboration, strong communication skills, relationship building and cooperation.Responsibilities:Manages account portfolio and prepares and implements sales plans.Understand the customer needs to differentiate Dow and gain account shareLeads and coordinates customer relationships working to understand customer needs and identify potential new customers.Input information in CRM and SmartPrice providing the required documentation aligned to the Dow sales processes.Manages Sales Contracts following Dow guidelines and legal requirements according to each region and country.Develops and executes sales and marketing plans delivering business goals of volume and value.Collects and utilizes market intelligence to shape sales/marketing plan.Leads and conducts negotiations and implements price changes and strategies.Collaborates with other functions and stakeholders to deliver CX results.Develop sales forecasts in coordination with Production and Supply Chain.Maintain customer relationships and expand network to different levels within a customer's organization.Leads and conducts negotiations and develops and implements price strategies aligned with business goals considering legal implications, customs regulations and Dow salesprocesses.Required QualificationsBachelor's degreeFluency in EnglishStrong written and verbal communication skillsMinimum five years' experience in sales/commercial related positions.Preferred requirement:Previous experience working with polyurethane systems.Your Skills:Account Management SkillsNegotiation and Sales tacticsRelationship BuildingSolid business and financial acumen (cost, freight, margin, etc. )Strong communication skillsStrategic MindsetAnalytical ThinkingBenefits – What Dow offers youWe invest in you.Dow invests in total rewards programs to help you manage all aspects of you: your pay, your health, your life, your future, and your career.You bring your background, talent, and perspective to work every day. Dow rewards that commitment by investing in your total wellbeing.Here are just a few highlights of what you would be offered as a Dow employee:Equitable and market-competitive base pay and bonus opportunity across our global markets, along with locally relevant incentives.Benefits and programs to support your physical, mental, financial, and social well-being, to help you get the care you need...when you need it.Competitive retirement program that may include company-provided benefits, savings opportunities, financial planning, and educational resources to help you achieve your long term financial-goals.Employee stock purchase programs (availability varies depending on location).Student Debt Retirement Savings Match Program (U.S. only).Dow will take the value of monthly student debt payments and apply them as if they are contributions to the Employees' Savings Plan (401(k)), helping employees reach the Company match.Robust medical and life insurance packages that offer a variety of coverage options to meet your individual needs. Travel insurance is also available in certain countries/locations.Opportunities to learn and grow through training and mentoring, work experiences, community involvement and team building.Workplace culture empowering role-based flexibility to maximize personal productivity and balance personal needs.Competitive yearly vacation allowance.Paid time off for new parents (birthing and non-birthing, including adoptive and foster parents).Paid time off to care for family members who are sick or injured.Paid time off to support volunteering and Employee Resource Group's (ERG) participation.Wellbeing Portal for all Dow employees, our one-stop shop to promote wellbeing, empowering employees to take ownership of their entire wellbeing journey.On-site fitness facilities to help stay healthy and active (availability varies depending on location).Employee discounts for online shopping, cinema tickets, gym memberships and more.Additionally, some of our locations might offer:Transportation allowance (availability varies depending on location)Meal subsidiaries/vouchers (availability varies depending on location)Carbon-neutral transportation incentives e.g. bike to work (availability varies depending on location)Join our team, we can make a difference together.About DowDow (NYSE: DOW) is one of the world's leading materials science companies, serving customers in high-growth markets such as packaging, infrastructure, mobility and consumer applications. Our global breadth, asset integration and scale, focused innovation, leading business positions and commitment to sustainability enable us to achieve profitable growth and help deliver a sustainable future. We operate manufacturing sites in 31 countries and employ approximately 35,900 people. Dow delivered sales of approximately $45 billion in 2023. References to Dow or the Company mean Dow Inc. and its subsidiaries. Learn more about us and our ambition to be the most innovative, customer-centric, inclusive and sustainable materials science company in the world by visiting part of our dedication to the diversity of our workforce, Dow is committed to equal opportunities in employment. We encourage every employee to bring their whole self to work each day to not only deliver more value, but also have a more fulfilling career. Further information regarding Dow's equal opportunities is available on . #J-18808-Ljbffr