Order Coordinator is a key role within CNS Market Operations, responsible for end-to-end operational order management activities from CPO receipt to invoice, ensuring timely and accurate execution. The role involves addressing invoicing activities such as process guidance, problem solving, customer interfacing, and invoicing execution and submission. Accountabilities - Receive and validate customer purchase orders. - Execute logistics services from handover to LC up to cash collection support. - Serve as the single point of contact (POC) for Customer Supply Managers (CSuM) and OM & MO Heads on escalations within a specific pool. Responsibilities - Coordinate and validate customer order intake. - Manage ordering of products (HW, SW, Services) across different scenarios. - Trigger task creation for transactions such as sales orders, packing lists, and invoicing. - Coordinate export, import, and customs processes until goods receipt at the drop-off point. - Plan transportation, verify freight costs and invoices, and coordinate logistics. - Coordinate and validate customer invoices. - Support the cash collection process. - Lead small projects with limited risks and resources. - Assist in transition and transformation projects, including deployment and UAT, following O2I strategy. - Propose and implement continuous process improvements. - Support operational and process excellence initiatives. - Ensure adherence to Order Management SOX compliance and reporting. - Act as the primary POC for each focus Order Management pool. Qualifications - Graduate degree in Supply, Logistics, Business Management, or related field. - Language: Upper Intermediate English, Native Spanish. - 1-2 years of relevant experience. - Experience with SAP ERP. - Understanding of Order-to-Cash processes. - Knowledge of logistics processes and management. - Understanding of global regulatory frameworks. - Customer focus, collaboration skills, process optimization, knowledge management, problem-solving, initiative. Join Nokia and help create technology that connects the world. Nokia is committed to innovation and leadership across networks. Your career here will impact lives positively and help build a sustainable, inclusive future. We promote an inclusive culture that values new ideas, empowers risk-taking, and encourages authenticity. What we offer - Continuous learning opportunities. - Well-being programs supporting mental and physical health. - Support through employee resource groups and mentoring. - Diverse teams with an inclusive culture where people thrive. Nokia is an equal opportunity employer and committed to inclusion. - Recognitions include: Ethisphere's Most Ethical Companies, Bloomberg's Gender-Equality Index, Workplace Pride Global Benchmark. We respect diversity and make employment decisions regardless of race, religion, gender, age, disability, or other protected characteristics. Join us to be part of a culture of inclusion and empowerment. #J-18808-Ljbffr