Job summary Analyst, Benefits Delivery role supports benefits and wellbeing programs for global programs and other region benefits, as assigned. This role is responsible for operational and administrative aspects of our benefits programs. Qualifications - Experience with benefits operations/delivery, including management of third-party providers and contracts - Computer proficiency and technical aptitude, including ability to use Powerpoint and Excel, experience with HRIS systems and benefits databases - Demonstrated success handling employee inquiries in accurate, timely fashion - Able to maintain strict confidentiality as required - Proven ability to work effectively in a team environment - Demonstrated ability to collate, review and analyze benefits data - Experience working in a global organization - Excellent organization and communication skills, including fluency in English - Strong analytical skills Responsibilities - Successful day-to-day operations of all benefits programs including group health, dental, vision, accidental death & dismemberment, life insurance, business travel accident, retirement plans, etc.). including open enrollment, standard plan renewals, administration, etc. - Manage benefits vendors, including performance monitoring, onboarding, and third-party risk management. - Ensure local programs are implemented and partner with HRBPs and GBSC-HR on ongoing administration and delivery. - Provide analytical support on Mastercard's Benefits Delivery projects, programs, and ad hoc requests - Support rollout and cyclical benefits communications, including drafting and editing previously drafted communications. - Mediate claims between vendors and employees and escalates issues as appropriate. - Maintain and update the intranet site, People Place, with current information such as application periods, webinar schedules, and educational materials to enhance employee awareness and engagement. - Respond to employee inquiries that are escalated from Mastercard's GBSC in an effective, clear, and kind manner. Escalate complex cases through supplier channels and resolve file errors in coordination with integration and support teams. - Support on special projects, as assigned. Benefits - Abide by Mastercard's security policies and practices; - Ensure the confidentiality and integrity of the information being accessed; - Report any suspected information security violation or breach, and - Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines. Descripción del trabajo Lorem ipsum dolor sit amet , consectetur adipiscing elit. Nullam tempor vestibulum ex, eget consequat quam pellentesque vel. Etiam congue sed elit nec elementum. Morbi diam metus, rutrum id eleifend ac, porta in lectus. Sed scelerisque a augue et ornare. Donec lacinia nisi nec odio ultricies imperdiet. Morbi a dolor dignissim, tristique enim et, semper lacus. Morbi laoreet sollicitudin justo eget eleifend. Donec felis augue, accumsan in dapibus a, mattis sed ligula. Vestibulum at aliquet erat. Curabitur rhoncus urna vitae quam suscipit , at pulvinar turpis lacinia. Mauris magna sem, dignissim finibus fermentum ac, placerat at ex. Pellentesque aliquet, lorem pulvinar mollis ornare, orci turpis fermentum urna, non ullamcorper ligula enim a ante. Duis dolor est, consectetur ut sapien lacinia, tempor condimentum purus. Obtén acceso completo Accede a todos los puestos de alto nivel y consigue el trabajo de tus sueños. Inscríbete ahora