ONBOARDING SPECIALIST (COLOMBIA)

Tiempo completo
Contrato a término indefinido
Solvo S.a.s


At Solvo Global we’re looking for a dynamic and client-focused Onboarding Specialist to join our team. This role blends training, onboarding, and frontline client support. You will play a critical role in ensuring both new and existing customers are well-supported and confident in using our SaaS platform. The ideal candidate is a strong communicator, comfortable running demos, conducting live trainings, and responding to real-time client needs with empathy and clarity. Qualifications: 2+ years of experience in a customer-facing training, onboarding, or support role within a SaaS environment. Strong verbal and written communication skills; confident in presenting and leading calls. Familiarity with tools like HubSpot, UserPilot, Loom, or similar platforms is a plus. Experience recording videos and using automation tools for client education is highly valued. Previous exposure to Salesforce, Zoho, or similar platforms is a bonus. Location: On-site Shift: Monday-Friday, 8am-6pm

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