Job Description: We are seeking a skilled Career Support Specialist to join our team. As a Career Support Specialist, you will be responsible for providing exceptional customer service and support to clients in a remote setting. The ideal candidate will have excellent communication skills, both written and verbal, and be proficient in using various software applications and technologies. You will work closely with our team to ensure seamless customer experiences and resolve any issues that may arise. This is an exciting opportunity to join a dynamic team and contribute to the success of our organization. Required Skills and Qualifications: - Customer Service Experience: A minimum of 1 year of experience in a customer-facing role, preferably in a remote setting. - Communication Skills: Excellent written and verbal communication skills, with the ability to communicate effectively with clients from diverse backgrounds. - Technical Skills: Proficiency in using various software applications, including but not limited to, desktop sharing, cloud services, CRM, and VoIP. - Organizational Skills: Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines. Benefits: - Performance Incentives: Opportunities for bonuses and other performance-based incentives. - Job Security and Stability: A stable and secure work environment with opportunities for growth and development. - Paid Training: Comprehensive training and onboarding program to ensure your success in the role. - Inclusive Culture: A welcoming and inclusive culture that values diversity and promotes teamwork. - Upskilling Opportunities: Regular training and development opportunities to enhance your skills and knowledge. - 100% Work-From-Home: The flexibility to work from home and maintain a healthy work-life balance. - Exceptionally Supportive Team: A collaborative and supportive team environment that encourages open communication and feedback. - Opportunities for Career Growth: Opportunities for advancement and career growth within the organization. - Fun Work Environment: A fun and engaging work environment that fosters creativity and innovation. - Holiday & Overtime Pay: Competitive pay rates and benefits package. Schedule and Location: This is a full-time position working 20-40 hours per week in a remote setting. You will be expected to work flexible hours and be available to respond to client inquiries during core business hours. Please note that this is a remote job and you will need to have a reliable internet connection and suitable workspace to perform the duties of the role. Seniority Level: Not Applicable Employment Type: Full-time Job Function: Other Industries: Internet Marketplace Platforms