FULL TIME REMOTE Position: Business Development Representative/Account Manager Type of contract: Independent contractor Position Overview In this hybrid role, you’ll be responsible for both acquiring new clients (Business Development) and nurturing and growing existing relationships (Account Management). You will play a key role in helping law firms discover the power of the company's services, acting as a trusted advisor and solutions expert. Key Responsibilities: Business Development: - Identify and pursue new business opportunities through outbound outreach, networking, and lead follow-ups. - Conduct discovery calls and product/service presentations with prospective clients. - Work with marketing to convert inbound leads into active sales opportunities. - Collaborate with leadership on sales strategies, target markets, and growth goals. Account Management: - Serve as the primary point of contact for a portfolio of law firm clients. - Understand each client's unique needs and provide tailored solutions to drive retention and satisfaction. - Upsell and cross-sell additional services and offerings. - Monitor client performance metrics and ensure the delivery of exceptional service. - Manage client communications, check-ins, and problem-solving. Requirements - 2+ years of experience in business development, sales, or account management (B2B preferred). - Experience working with or selling to law firms or professional services clients is a major plus. - Proven ability to meet or exceed KPIs and sales targets. - Strong communication, negotiation, and relationship-building skills. - Comfortable presenting via Zoom and working in a fully remote environment. - Tech-savvy and proficient with CRM tools (Hub Spot, Salesforce, or similar). - Highly organized and self-motivated with a strong sense of ownership. Preferred Skills: - Understanding of legal services, virtual staffing, or SaaS is a bonus. - Bilingual (Spanish/English) is a plus. - Experience working in a startup or fast-paced environment.