6 - 8 years experience Skills & Experience: Experience managing Microsoft Active Directory services including: - GPO operations - Domain controller maintenance - Delegation management - DNS management - Bulk operations and reporting - Performance, replication availability, security monitoring - Certificate issuing - DC patch management Basic scripting (powershell) Good understanding of Windows OS, networking services. Ability to propose solutions. Key Responsibilities: Offer operational support for Microsoft Active Directory services and their components. Troubleshoot and resolve technical issues, including root cause analysis (RCA). Execute administrative tasks such as system copies, installations, & upgrades. Change impact and risk assessment and implementation. Respond to audit requirements, perform required compliance checks. Documentation maintenance Soft Skills: Self-motivated and eager to learn new skills independently. Strong verbal and written communication skills. Team player with a proactive mindset. Ability to coach junior colleagues.