We are seeking an expert in IT infrastructure management to join our team. Job Description: - IT Infrastructure Management: The successful candidate will be responsible for managing servers, cloud services, networks, VPNs, and virtualization; monitoring performance, web, and DNS servers; deploying and maintaining SIEM systems. - Software and Device Management: This role involves procuring and managing hardware, software, licenses, and antivirus; deploying and managing endpoints (Windows, macOS); implementing remote diagnostics, troubleshooting, and software installations. - System Automation and Integration: The candidate will develop and maintain CI/CD pipelines; manage SSH keys, APIs, and automation of IT/IS processes; integrate systems using scripts and automation tools. - Identity and Access Management: Responsibilities include administering Google Workspace and Microsoft 365; managing Active Directory, SSO, API keys, and password managers; handling email migrations and user account provisioning. - Service Desk and IT Processes: This role involves operating centralized help desk systems; designing and managing custom workflows (onboarding, offboarding, access, incidents); providing cross-platform user support and asset inventory control; documenting IT and IS policies. - Business Continuity and Risk Management: The successful candidate will develop and implement business continuity plans; manage risk mitigation and backup/recovery processes. - Information Security Management: This role involves implementing ISMS (ISO 27001, SOC2); ensuring compliance (GDPR, SOC2, CCPA); conducting vulnerability assessments, audits, and incident response; deploying DLP and endpoint security solutions. Requirements: - Minimum 3 years of experience in IT infrastructure and endpoint management; - Hands-on experience managing servers, cloud services, networks, VPNs, and virtualization; - Proven skills in endpoint deployment and remote troubleshooting (Windows and macOS); - Experience administering Google Workspace and Microsoft 365 environments; - Experience with Active Directory, SSO, and access management tools; - Solid knowledge of help desk systems and IT service workflows (onboarding/offboarding); - Ability to manage hardware and software procurement, licensing, and asset inventory; - Strong problem-solving skills and cross-platform user support capabilities; - Proactive mindset and self-starter attitude for troubleshooting and issue resolution; - Experience working in an Agile environment; - Strong communication skills with excellent interpersonal effectiveness, both in one-on-one interactions and group settings; - Self-awareness and a continuous improvement mindset; - Upper-Intermediate English level.