Jr Application Support Analyst - Bilingual Join Teleperformance as a Jr Application Support Analyst – Be Part of the Future of Digital Innovation! Are you passionate about solving complex technical challenges, supporting cutting-edge digital products, and working in a dynamic, fast-paced environment? Teleperformance is looking for an enthusiastic Jr Application Support Analyst to join our expert Application Support Team. This is your opportunity to dive into the world of next-generation technologies, multi-device systems, and intelligent user interfaces, all while making a meaningful impact. What You’ll Do: Provide critical support for the company’s applications, swiftly resolving incidents and requirements to keep everything running smoothly. Tackle infrastructure and network-related issues, performing thorough root-cause analysis and creating documentation for permanent solutions. Ensure seamless functionality of the applications you support by regularly checking for updates, implementing upgrades, and troubleshooting. Take ownership of incidents from start to finish, providing detailed documentation and identifying long-term resolutions. Contribute to a collaborative, knowledge-sharing environment by sharing best practices in application support. What You Bring: A Bachelor’s degree in Computer Science, Technology, Engineering, or a related field. 1-2 years of experience in the programming field – honing your technical skills and ready for the next challenge. English (B2) or higher – key for effective communication in this international team. Strong knowledge of infrastructure, network protocols, cloud services (Azure), and various IT topics. Experience with application support, backend technologies such as . Net and JavaScript, and basic knowledge of web technologies (HTML5, CSS3, JavaScript). Familiarity with cloud platforms (Azure), web frameworks (Angular, React, Vue), and database processes (SQL, Queries). A passion for problem-solving, continuous learning, and staying updated with technological advancements. Ready to embark on an exciting career path with a leading global company? Apply now to become part of the Teleperformance family, where your expertise will drive the success of groundbreaking digital solutions. #J-18808-Ljbffr