3 days ago Be among the first 25 applicants Assist company in back-end infrastructure based on Kaseya Tools. Roll out Dark Web, Rocket cyber, BullPhish, Saas Alerts, rapid fire tools, vPen Test to name a few. Experience not required. We will train Installation, configuration and maintenance of Office 365, Google Workspace or Amazon AWS products Installation, configuration and maintenance of Windows Server and other servers Medium/high management of programming languages required for the installed services Analysis and Comparison of different IT services to select the optimal ones for customers Create scripts to help modernize and automate background processes and procedures Create training for in-house staff and clients Optimization and scalability of purchased hardware and software Installation, configuration and maintenance of Email and DNS services, among others Installation, configuration and maintenance of Antivirus, Firewall and VPN software such as Cisco Meraki, Sophos, SentinelOne, Datto EDR, Todyl, among others Installation, configuration and maintenance of remote connection software such as ConnectWise, Datto, among others Installation, configuration and maintenance of backup and virtualization platforms such as Datto, VEEAM, MSP360, NinjaOne, among others Generation of troubleshooting documentation and software management on platforms such as ITGlue. Good Customer Service Installation, configuration, and maintenance of ticketing systems such as Kaseya BMS Responsibilities Assist company in back-end infrastructure based on Kaseya Tools. Roll out Dark Web, Rocket cyber, BullPhish, Saas Alerts, rapid fire tools, vPen Test to name a few. Experience not required. We will train Installation, configuration and maintenance of Office 365, Google Workspace or Amazon AWS products Installation, configuration and maintenance of Windows Server and other servers Medium/high management of programming languages required for the installed services Analysis and Comparison of different IT services to select the optimal ones for customers Create scripts to help modernize and automate background processes and procedures Create training for in-house staff and clients Optimization and scalability of purchased hardware and software Installation, configuration and maintenance of Email and DNS services, among others Installation, configuration and maintenance of Antivirus, Firewall and VPN software such as Cisco Meraki, Sophos, SentinelOne, Datto EDR, Todyl, among others Installation, configuration and maintenance of remote connection software such as ConnectWise, Datto, among others Installation, configuration and maintenance of backup and virtualization platforms such as Datto, VEEAM, MSP360, NinjaOne, among others Generation of troubleshooting documentation and software management on platforms such as ITGlue. Good Customer Service Installation, configuration, and maintenance of ticketing systems such as Kaseya BMS Requirements Access to the highest technical resources available for troubleshooting or creating new features Administration of Office365, Google Workspace or AWS Troubleshooting of Windows, Linux, macOS, Windows Server, among others Remote software installation and management Experience in local network administration and IP addressing Excellent skills in Customer Service, Ticket activity management and creating documentation for companies Administration of Email filters, DNS and IT security tools Backup, Firewall and Virtualization software administration Advanced administration in servers and cloud services Handling of programming languages to automate tasks Installation and maintenance of servers and cloud services Experience with different network administration software Constant evaluation of how to optimize and improve the applications offered to customers Experience and certifications in each of the services offered to customers Ability to find sales opportunities for sales to present Understanding of Kaseya Products but NOT required Schedule: Monday Through Friday up to 20 hours per week 8 am to 5 pm ARIZONA TIME. (GMT -7-00) Mountain Time (US & Canada) Benefits Competitive pay in US Dollars. You'll get to work with some amazing, respected business professionals We really value and encourage input from our team members. We offer different payment methods (Zelle, Face Bank, Binance) You'll get paid every two weeks We'll provide you with the necessary equipment to work: Laptop, headset, mouse, and mouse pad. Birthday and work anniversary celebrations Alliances with many brands grant extra benefits to freelancers. Weekly recreation dynamics that foster a healthy work environment. Seniority level Seniority level Director Employment type Employment type Full-time Job function Job function Information Technology Industries IT Services and IT Consulting Referrals increase your chances of interviewing at Freelance Latin America by 2x Sign in to set job alerts for “Information Technology Support Specialist” roles. Bogota, D.C., Capital District, Colombia 4 weeks ago IT Support Lead (Colombia) - Truelogic Software Service Desk Specialist (Internal IT Support) Colombia $24,000.00-$36,000.00 3 weeks ago Endpoint Technician [SCCM/Intune) - Proficent Bogota, D.C., Capital District, Colombia 1 month ago Oracle Tech with Primavera P6 Senior Level We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr