At Johnson & Johnson, the largest healthcare company in the world, we come together with one purpose: to profoundly change the trajectory of health for humanity. Diversity & Inclusion are meaningful to continue building our history of groundbreaking and innovation, which has been impacting the health of more than 1 billion patients and consumers every day for more than 130 years. Regardless of your race, belief, sexual orientation, religion or any other trait, YOU are welcome in all open positions at the company. When You Join Johnson & Johnson, Your Next Move Could Mean Our Next Breakthrough! Our vision is to be the outstanding Health & Wellness organization by bring to bear the commercial strategy to deliver competitive advantage and value creation for the consumer, customer, and J&J.; And as part of one of the largest and most diverse healthcare companies in the world, our brands demonstrate the company’s world-class research tools and scientific prowess to provide consumers across the globe with innovative consumer medicines, skin, baby, and crucial health solutions. We are searching the best talent for **Workday Configuration Analyst **to be located in** Bogota, Colombia **OR** Paranaque, Philippines.** As part of Global HR Services, the role of Analyst, Workday Technology Operations will provide support to EMEA Local & Regional HR Services with regard to the Workday Human Capital Management (HCM) system. As first escalation point, they will be responsible for analyzing data & system issues and providing them mentorship & solutions, as well as triaging and tracking system change requests. They will help drive global consistency and compliance in Workday HCM processes, ensuring data accuracy and monitoring observance of global processes. **Qualifications** **Love this role? See the requirements below!**: - Bachelor degree is required - 3 to 5 years of experience supporting users of a Human Capital Management (HCM) system is required, combining HR processes and system analysis expertise. - Significant analytical and problem solving skills required. - Attention to detail & accuracy a must. - Proficiency in Excel is required, experience in Access is highly desired. - Proficient verbal and written communication skills in English in order to communicate with customers and peers. - A sense of urgency in solving customer requests to ensure timely resolution and an ability to work under stress, multi-task, and meet deadlines. - Demonstrate a high degree of confidentiality and sensitivity to compliance-related matters. - Demonstrate ability to handle ambiguity and fluid situations, demonstrating a pragmatic approach. - Proficient interpersonal skills and the ability to optimally work with internal partners and colleagues to give ideas, see opportunities, and contribute positive outcomes. - Knowledge of standard business practices and professionalism in a customer service environment are essential. **Internal Disclaimers**: - The employee has spent at least 18 months in your current position, and - The employee is in good standing. **Primary Location** Colombia-Distrito Capital de Bogotá-Bogotá - **Other Locations** Asia Pacific-Philippines-National Capital-Manila **Organization** Johnson & Johnson de Colombia S.A. (7755) **Job Function** Human Resources **Requisition ID** 2206033371W