**Position Overview**: Under the direction of the GDO leadership, the GDO Operations Manager is responsible for leading Mainly Senior clinical data managers (SCDMs) and Clinical Data Managers (CDMs) in operations tasks, both strategic and tactical in nature, within a Data Management Center (DMC) but not limited. They are responsible for ensuring the consistent execution of quality processes and deliverables and managing the workload and development of their direct staff. Encourages effective interaction of DMC staff with business partners to achieve common objectives. **Primary activities include, but are not limited to**: Direct Line Management of SCDM and CDMs Develops career plans makes work assignments conducts periodic skill assessments annual performance appraisals coaches and provides ongoing feedback for performance provides rewards and recognition sets priorities Provides developmental opportunities Manages training compliance Be able to be line manager of LCDMs and GDO Managers Escalates to appropriate leadership/management as needed as risks and needs arise in the business Increases functional effectiveness by supporting departmental efforts to simplify and standardize procedures to the greatest extent possible, sharing best practices and participating or leading in continuous improvement efforts. Participates in or Leads GDO Business Excellence Networks (BENs), GDO improvement efforts, SME networks, GDO and/or GDMS special initiatives as needed Facilitates and/or participates in management and functional area meetings, contributing expertise when necessary through formal or informal presentations. Keeps abreast of process and technology changes both within and outside of Merck that may impact staff. May support any other projects or perform any other data management task deemed appropriate by management. Supports GDO management team to set objectives and lead the team to achieve the business goals. Leads and/or participates in initiatives beyond GDO or GDMS (e.g. cross-divisional projects, cross-industry initiatives, etc.). Trains staff on business processes, operations and tools Search Firm Representatives Please Read Carefully **Employee Status**: Regular **Relocation**: No relocation **VISA Sponsorship**: **Travel Requirements**: **Flexible Work Arrangements**: **Shift**: **Valid Driving License**: **Hazardous Material(s)**: **Requisition ID**: R180573