Job Overview A Billing Supervisor is required to oversee daily operations and lead the billing team. The successful candidate will be responsible for team performance, compliance with policies and regulations, and fostering a positive work environment. Key Responsibilities - Team Leadership: Guide the billing team to ensure accurate billing services and respond to queries effectively. - Process Management: Maintain billing systems, invoice logs, and status updates to ensure seamless processes. - Performance Management: Conduct regular meetings with direct reports to review individual performance, provide developmental coaching, and address employee relation issues promptly. - Reporting: Create reports and indicators to support management decisions and enhance process control. - Knowledge Transfer and Training: Ensure knowledge sharing within the team by maintaining SOP structures and implementing training plans. - Process Improvement: Identify and recommend process improvement opportunities to enhance team efficiency and productivity. - Quality Assurance: Verify the quality of processes performed by the billing team according to internal controls and standards. Requirements - Minimum 5 years of related billing experience, including at least 2-3 years in leadership roles. - Bachelor's degree in Finance, Economics, Accounting, or other relevant fields. - Advanced English level. - Familiarity with electronic billing systems and ERP software. - Knowledge of compliance regulations relevant to billing and finance. - Experience working within a team environment, demonstrating strong interpersonal skills. What We Offer - Competitive compensation package. - Opportunity to work with a global organization.