**Quality Assurance Associate** **About the company //** Symphonic Distribution is a 100% independent music distribution and marketing company headquartered in downtown Tampa, FL and with offices in Brooklyn, Nashville, Denver, and Bogota, Colombia. We focus on distributing, promoting, and developing great independent music from artists, record labels, and many more. Not only do we want to work with some great and prolific creators, but we want to also work with creative, passionate, positive, and forward-thinking individuals. Maybe this is you? If so, then below you will find an opportunity to join Symphonic. As a company, we want to have an environment that is inclusive, diverse, and accepting so that everyone, regardless of their background, race, or sexual orientation, has a chance to do great things in the industries of music, tech, and marketing. The **Quality Assurance Associate **will work full time out of our Bogota, Colombia location and will come with some really cool perks as well as ensuring that as an individual you have the proper work/life balance. **About the role //** We are looking for a talented **Quality Assurance Associate** who is passionate about building high quality products to delight and empower clients. This is a critical role that interacts with product managers, developers, will work and multiple stakeholder groups. The position is remote based in Colombia and reports to the QA Manager in Colombia. **What you can expect to do //** - Collaborate with Product Managers on user stories for new product features - Design and execute test cases - Groom stories to ensure they are well defined and verifiable - Create reports in Azure DevOps - Validate that new features meet requirements and acceptance criteria - Reproduce any reported bugs and file actionable tickets for the development team - Communicate status of bugs or outages back to stakeholders - Attend daily standup and weekly meetings - Contribute to evolving our processes and culture - Assist in the documentation of existing processes - Assist other Quality Assurance Analysts as needed **What you will need to have //** - Attention to detail in validating requirements - Excellent verbal and written communication skills (B2 -C1 English level) - Intermediate knowledge of databases and SQL to investigate data errors - Analytical, problem solving mindset - Ability to assess the usability of new features - Familiarity with agile user stories and acceptance criteria - Comfort collaborating with remote developers or product managers **What else will be helpful in this role //** - Familiarity working with feature flags in a continuous delivery environment - Experience with a kanban process - Comfort using developer tools in the browser to check for errors - Experience with automated testing - Knowledge of audio encoding - Love for music **About Symphonic Distribution