Job Requisition: Automation Analyst - IntelligentAutomation HR Control Center Grade: Assoc./ B3 Please still applyif you’re interested and in a similar grade About us At Pearson,we’re committed to a world that’s always learning and to ourtalented team who makes it all possible. From bringing lecturesvividly to life to turning textbooks into laptop lessons, we arealways re-examining the way people learn best, whether it’s onechild in our own backyard or an education community across theglobe. We also create incredible assessment clinical andprofessional tests to help people to growth in their personal andprofessional lives. We are bold thinkers and standout innovatorswho motivate each other to explore new frontiers in an environmentthat supports and inspires us to always be better. By pushing theboundaries of technology — and each other to surpass theseboundaries — we create seeds of learning that become the catalystfor the world’s innovations, personal and global, large, and small.About the role We are seeking a passionate and talented AutomationAnalyst with experience in automation initiatives, particularlywithin the ServiceNow HR Service Delivery (HRSD) domain. This rolefocuses on analyzing business requirements, identifying automationopportunities, and designing solutions for development. Idealcandidates thrive in an innovative, fast-paced environment and areeager to deepen their technical skill set, potentially advancinginto automation development in the future. Focus Areas anddeliverables 1. Business Analysis and Requirements Gathering: -Collaborate with stakeholders to understand business needs andidentify areas where automation can deliver value. - Analyze anddocument workflows, requirements, and process improvementopportunities. - Translate business needs into detailed designspecifications for automation developers. 2. StakeholderCollaboration: - Act as a key liaison between technical teams andbusiness units, ensuring alignment and mutual understanding. -Facilitate workshops and discussions to gather insights, validatedesigns, and ensure smooth implementation of solutions. - Provideregular updates to stakeholders on project progress, timelines, andoutcomes. 3. Solution Design and Collaboration: - Create functionaldesigns and workflows for automation solutions within ServiceNowHRSD and UiPath. - Work closely with developers to ensuresuccessful implementation of solutions. - Identify scalable andsustainable automation strategies aligned with business goals. 4.Citizen Development and Technical Growth: - Gain hands-onexperience with ServiceNow and UiPath to design and developsmaller-scale solutions. - Transition from a business analyst to ahybrid citizen developer, building and deploying automationsdirectly. - Continuously learn and grow technical skills to take onend-to-end solution ownership. 5. Stay Updated on Emerging Trends:- Stay informed about advancements in intelligent automation,ServiceNow, UiPath, conversational AI, and related technologies. -Apply insights from emerging trends to recommend innovativesolutions and enhance the team’s automation capabilities. - Shareknowledge and best practices with team members to foster a cultureof continuous learning and innovation. 6. Stakeholder Training andAdoption: - Support stakeholders in understanding and adopting newautomated workflows and systems. - Actively promote the value ofautomation and educate teams on its benefits. Requiredskills/experience - Proven experience in business analysis,especially within ServiceNow HR Service Delivery (HRSD) or similarplatforms. - Strong skills in gathering and documentingrequirements, process mapping, and creating functional designs. -Familiarity with automation tools like UiPath or other RPAplatforms. - Eagerness to grow technical skills and transition intoa citizen developer role. - Experience configuring and buildingsolutions in ServiceNow or UiPath - not essential, desirable. -Knowledge of HR operations and processes, would be an advantage -not essential, desirable. What Sets us Apart? Benefits and Rewards.We know you’ll do great work, so we give a lot back with some ofthe best benefits in the business. We know that one size doesn’tfit all, so our workplace programmes meet the different needs ofour diverse teams, and their families too. There is a range ofoptions, but when you join our Pearson family these are some of thebenefits that we offer that you can look forward to: - Inspiring,supportive and collaborative culture - Competitive renumeration,with annual bonus based on performance - Invest and Earn money and/or become a shareholder with Pearson Worldwide programme ‘Save forShares' - Family friendly policies, work-life balance, flexibleworking arrangements - Opportunities to work in global environment,grow your professional network and work from any location. -Generous vacation policy including paid leave for volunteeringpurposes. - Daily opportunities to make a significant impact. Whowe are: At Pearson, our purpose is simple: to help people realizethe life they imagine through learning. We believe that everylearning opportunity is a chance for a personal breakthrough. Weare the world's lifelong learning company. For us, learning isn'tjust what we do. It's who we are. To learn more: We are Pearson.Pearson is an Equal Opportunity Employer and a member of E-Verify.Employment decisions are based on qualifications, merit andbusiness need. Qualified applicants will receive consideration foremployment without regard to race, ethnicity, color, religion, sex,sexual orientation, gender identity, gender expression, age,national origin, protected veteran status, disability status or anyother group protected by law. We actively seek qualified candidateswho are protected veterans and individuals with disabilities asdefined under VEVRAA and Section 503 of the Rehabilitation Act. Ifyou are an individual with a disability and are unable or limitedin your ability to use or access our career site as a result ofyour disability, you may request reasonable accommodations byemailing [email protected]. Job:TECHNOLOGY Organization: Corporate Human Resources Schedule:FULL_TIME Workplace Type: Hybrid Req ID: 18449#J-18808-Ljbffr