**Operation Specialist Jr** **Bilingual - Onsite Position** Location: Medellín, Colombia **Company brief** We are Sworkz, a nearshoring company headquartered in Miami, FL. with operations in Medellín, Colombia. Launched in November 2021, our long-term goal is to match US businesses’ growth with positive impact. In Sworkz you'll find more than a workplace! We promote a creative environment where all ideas are welcome, leaders are eager to help you grow and co-workers will support you every step of the way **Position Overview**:. **Key Responsibilities**: - **Invoice Auditing**: Review and analyze freight invoices for truckload and LTL shipments to ensure all charges are accurate and consistent with agreed-upon rates and services. - **Operational Audit**: Monitor and audit live shipment data to ensure operational compliance and accuracy in service delivery. - **Financial Reconciliation**: Reconcile shipment data with financial records to identify and resolve any discrepancies in billing and charges. - **Reporting**: Generate detailed audit reports and provide actionable insights to internal stakeholders for continuous improvement. - **Collaboration**: Work closely with the finance, operations, and customer service teams to ensure seamless communication and resolution of any audit findings. - **Compliance**: Ensure all audits are conducted in compliance with company policies, industry standards, and regulatory requirements. **Qualifications**: - **Experience**: 1+ years of experience in freight auditing, logistics, or a related field. - **Skills**: Strong analytical skills, attention to detail, and proficiency in data analysis tools. Familiarity with freight management systems and Excel is essential. - **Knowledge**: Not as important. Be open minded, coachable, and naturally curious! **Computer skills required**: - Google Docs & Sheets - Slack - Dialpad or VoIP phone system experience - HubSpot (or similar CRM experience) **What we offer**: Inclusive environment Daily midday snacks Food and transportation Bonuses Health Insurance Coverage (Plan Complementario Sura or EMI) Gym Membership & active rest Professional and Personal Growth Opportunities Application Question(s): - Are you available to work on site in Medellin? **Experience**: - Logistics International: 1 year (preferred) **Language**: - English (preferred)