Obtains client information by answering telephone calls; interviewing clients; verifying information. - Determines eligibility by comparing client information to requirements. - Informs clients by explaining procedures; answering questions; providing information. - Maintains communication equipment by reporting problems. - Maintains and improves quality results by adhering to standards and guidelines, recommending improved procedures. - Updates job knowledge by studying new product descriptions; participating in educational opportunities. - Other Back-office tasks - A Team Player **Requirements**: - Must have good English communication skills - Experience working in BPO setup - Phone skills - Listening - Data entry skills - People skills - Informing - Customer focus - Customer service - Attention to detail - Professionalism - Multi-tasking Technical Requirements - Must have own laptop/desktop (minimum i3 7th generation) - At least 25mbps internet connection (wired or Wi-Fi) **Job Types**: Full-time, Contract, Permanent Pay: $150,000,000 - $220,000,000 per month COVID-19 considerations: No