[Q971] USA TRACK AND TRACE SPECIALIST

S-workz


**Company brief** We are Sworkz, a nearshoring company headquartered in Miami, FL. with operations in Medellín, Colombia. Launched in November 2021, our long-term goal is to match US businesses’ growth with positive impact. In Sworkz you'll find more than a workplace! We promote a creative environment where all ideas are welcome, leaders are eager to help you grow and co-workers will support you every step of the way **Position Overview**:. **Key Responsibilities**: - Invoice Auditing: Review and verify freight invoices for truckload and LTL shipments to ensure accuracy and adherence to agreed-upon rates and services. - Operational Monitoring: Track and audit live shipment data to ensure operational compliance and accuracy in service delivery. - Data Reconciliation: Reconcile shipment data with financial records to identify and resolve discrepancies in billing and charges. - Reporting: Prepare and present audit reports, offering insights and recommendations for process improvements. - Collaboration: Work closely with finance, operations, and customer service teams to facilitate communication and address any audit-related issues. - Compliance: Ensure that audits and operational activities are conducted in line with company policies and industry standards. - Technology Utilization: Use Google Docs & Sheets, Slack, Dialpad or VoIP phone systems, and HubSpot (or similar CRM) effectively for data management and communication. - Process Improvement: Assist in identifying opportunities for process enhancements and contribute to operational efficiency, and other activities the company may require from you. **Qualifications**: - **6 months of experience in a track and trace related role in the US Industry.**: - Skills: Strong analytical skills and attention to detail, with proficiency in data analysis tools and familiarity with freight management systems and Excel. - Language: Proficiency in English (B2+ level). - Education: Bachelor’s degree in Business Administration, Logistics, or a related field preferred. **What we offer**: Inclusive environment Daily snacks Food and transportation Bonuses Health Insurance Coverage (Plan Complementario Sura or EMI) Gym Membership & active rest Professional and Personal Growth Opportunities Tipo de puesto: Tiempo completo Experiência: - puestos de Logistica terrestre en USA: 3 años (Deseable) Idioma: - Inglés con un nível B2 (Deseable)

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