**VIP Medical Group, **one of our top experts in vein disease and pain management is looking for a **Trainer** to join our team! **What You’ll Do**: - Provide training and instruction to customer service representatives to ensure successful performance of job duties - Provide feedback to managers on the performance of staff members - Train new employees or retrain experienced staff members - Obtain or participate in continuing education to enhance technical knowledge - Scheduling and conducting training sessions on various call center topics to prepare and support new employees. - Observing the daily operations of call center employees and identifying any areas of improvement. - Liaising with team leaders and managers to conduct on-the-job coaching. - Measuring the effectiveness of training sessions and preparing individual or team progress reports. **What You’ll Bring**: - C1 English level proficiency - Proficiency in different training platforms - Ability to improve and structure existing training materials - 2+ years of experience training teams of 15+ people in a customer service environment - Punctuality, organization, initiative, time management, and attention to detail **We Offer You**: - Opportunities to work in a fast-paced startup environment supportive of teamwork, ownership, and purpose. - Flexible working environment (flexible working hours, working from our state-of-the-art office space in El Poblado). - One-of-a-kind company values and teamwork culture as well as a meaningful mission and challenging work. - Private health insurance for you plus a family member. - Subsidized lunch at our associate restaurant. INDR **Salary**: $4,000,000 per month